---
title: "Electronic Patient Records System Contract Extension (VEAT Notification)"
ocid: "ocds-h6vhtk-0478e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0478e3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0478e3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0478e3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BARKING, HAVERING AND REDBRIDGE UNIVERSITY HOSPITALS TRUST"
published: "2024-07-01"
---

# Electronic Patient Records System Contract Extension (VEAT Notification)

Buyer: BARKING, HAVERING AND REDBRIDGE UNIVERSITY HOSPITALS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0478e3

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## Summary

The Barking, Havering and Redbridge University Hospitals Trust issued a notice to modify an existing contract for an Electronic Patient Records System. This modification aims to include additional services, specifically the Nuance Dragon One Medical solution, a voice recognition system. The tender falls under the services category with a procurement method of limited negotiation. The Contracting Authority has justified the modification under Regulation 72(1)(a) and 72(1)(b) of the Public Contracts Regulations 2015. The contract extension has been awarded to Cerner Limited for a value of £1,521,012.40 with a signing date of June 26, 2024. The contract's completion date is 2 years.

This tender presents an opportunity for businesses in the IT services industry, particularly those providing consulting, software development, and support. Companies offering medical software packages would be well-suited to compete for this contract. With the contract centred around enhancing healthcare services with advanced technology such as speech recognition, businesses with innovative solutions aligned with healthcare IT could find this tender particularly relevant for business growth and partnership opportunities. The technology-focused nature of the contract extension calls for businesses that can provide secure, efficient, and integrated solutions to support the Contracting Authority's long-term healthcare goals and patient care delivery.

## Notice

The Contracting Authority is not awarding a new contract. This VEAT notice is in respect of a proposed modification to extend the existing Electronic Patient Records System contract to include additional services. See sections II.2.4 and IV.1.1 for further details.

### Lot Information

Lot 1

This is not a new contract opportunity, but rather a VEAT notice to inform the market that the Contracting Authority is seeking to extend its existing contract for the provision of an electronic patient records system and associated hosting services which was originally awarded in September 2023. This contract modification will provide the Contracting Authority with the Nuance Dragon One Medical solution, a voice recognition system, for an initial term of 2 years.

### Procurement Information

This VEAT notice relates to a modification to the contract originally awarded in 2023 following a competitive award process. The Contracting Authority considers that the modification is permitted under each of Regulation 72(1)(a) and 72(1)(b) of the Public Contracts Regulations 2015. Under the contract, the services specification references optional solutions which are available to be called off by the Contracting Authority to facilitate its healthcare and related services. This specifically includes Nuance Voice Recognition. In addition, the charges schedule permits the Contracting Authority to add such optional solutions to the scope of the Service Provider's solution deployed under the contract. It is clear that the contract's intention was to future proof the contract to the extent possible, and Nuance was envisaged at the time of the contract. The Contracting Authority considers that the original contract permitted this modification and envisaged Nuance at the time of the contract. In addition, this modification would not alter the overall nature of the contract. Therefore, the Contracting Authority's intention to modify the contract is justified on the basis of Regulation 72(1)(a). Secondly, the technology offered by the Nuance solution aligns with the Contracting Authority's long-term goals to have an intelligent ambient speech recognition solution which safely and appropriately records (natural) conversations between patients and healthcare providers, which are then seamlessly transferred to the electronic patient record. The Contracting Authority recognises that Nuance's products, which are critical to the delivery of the functionality that must be available at the point of go-live of the electronic patient record system, are already integrated and/or embedded into the Millenium solution provided by the Service Provider (and their deployment is therefore consistent with the licences and products already held by the Contracting Authority). Due to the way the overall EPR solution is being delivered by the service provider under the contract, it would not be feasible for another supplier to provide these additional services and adding another supplier would leave the EPR solution open to disruption, which would not be acceptable due to the critical nature of the EPR solution which is ultimately vital for patient care. In addition, the overall cost for including the Nuance solution in this contract will not exceed 50% of the value of the contract. Therefore, the Contracting Authority's intention to modify the contract is also justified on the basis of regulation 72(1)(b).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020000-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,521,012 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARKING, HAVERING AND REDBRIDGE UNIVERSITY HOSPITALS TRUST |
| Locality | ROMFORD |
| Post town | Romford |
| Postcode | RM7 0AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Havering |
| Electoral ward | Rush Green & Crowlands |
| Westminster constituency | Romford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CERNER |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48180000 - Medical software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Jul 2024 at 15:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020000-2024

## Notice URLs

- https://www.bhrhospitals.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0478e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0478e3.json.