---
title: "Digital British Sign Language Interpretation"
ocid: "ocds-h6vhtk-047a13"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047a13"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047a13.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047a13.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "MONEY AND PENSIONS SERVICE"
published: "2024-07-03"
---

# Digital British Sign Language Interpretation

Buyer: MONEY AND PENSIONS SERVICE  
Current stage: Planning  
OCID: ocds-h6vhtk-047a13

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047a13.json)

## Summary

The Money and Pensions Service is planning a procurement process for a Digital British Sign Language Interpretation service. The organisation is located in Bedford, United Kingdom. The procurement falls under the goods category, specifically software packages and information systems, aimed at translating the MoneyHelper website into British Sign Language. The deadline for expressing interest is 11.59pm on 4 August 2024.

This tender presents an opportunity for businesses experienced in providing digital solutions for translating content into sign language, particularly in the financial services sector. Companies with expertise in programming languages and tools, as well as a track record in delivering accessible technology solutions, would be well-suited to compete. The planned delivery date for this service is in 2025, providing potential vendors with a clear timeline for project execution.

## Notice

The Money and Pension Services are seeking a digital service that can translate its MoneyHelper website into British Sign Language.

### Lot Information

Lot 1

At the Money and Pensions Service (MaPS) we work to ensure that people throughout the UK have the guidance and access to information that they need to make effective financial decisions over their lifetime. Putting accessibility at the heart of the design and delivery of our services helps to ensure that every customer can get this information at the right time, and in the right way for them. This includes ensuring our Deaf customers are offered support that is suitable for them, which is why both our Pension Wise and Pensions Guidance provide BSL interpreter appointments by video upon request. We recognise that ensuring our services are accessible to our Deaf customers extends beyond the provision of BSL interpreters for our telephone guidance, and extends to the information that we provide on our MoneyHelper website. MoneyHelper aims to help people move on with life, by providing free impartial help across all aspects of finances. In this respect we are looking to engage with providers who are able to provide a digital solution that will translate our MoneyHelper website into BSL. This recognises that for people for whom sign language is their first or preferred language. When a Deaf customer requires specific content on the MoneyHelper website, we would like a delivery partner who is experienced in providing high quality deaf translations which will be recorded promptly and added to our website. The delivery partner must have a demonstrated ability to provide technology which ensures a seamless user journey for all users of our website, and which has the automatic capability of ensuring that out of date translations are removed when content is updated. We would expect our delivery partner to have experience of providing translations for financial services, where the language can be technical and complex. In addition to translation of content we would expect our delivery partner to provide us with ongoing insights and information into the numbers of Deaf customers using our website and particular content which is used more or less by this community, to help us to ensure that we continually develop our services in a way which is responsive to need.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020235-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | 31 Mar 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MONEY AND PENSIONS SERVICE |
| Locality | BEDFORD |
| Post town | Milton Keynes |
| Postcode | MK42 9AP |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH24 Bedford |
| Local authority | Bedford |
| Electoral ward | Cauldwell |
| Westminster constituency | Bedford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48980000 - Programming languages and tools

## Release History

- 3 Jul 2024 at 10:00 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/020235-2024

## Notice URLs

- https://maps.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047a13. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047a13.json.
