---
title: "Provision of IT Service Management Function - CCTS22A43"
ocid: "ocds-h6vhtk-047a16"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047a16"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047a16.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047a16.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY"
published: "2024-07-03"
---

# Provision of IT Service Management Function - CCTS22A43

Buyer: SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-047a16

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047a16)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047a16.json)

## Summary

The Secretary of State for Health and Social Care, acting on behalf of the UK Health Security Agency, has awarded a contract for the provision of IT Service Management Function. The contract involves managing the IT Service Desk and operational service management functions for the UK Health Security Agency. The contract period is from 2023-02-12 to 2024-04-24.

This procurement opportunity in the services industry offers business growth potential for companies specializing in information technology services. The procurement stage has reached the award phase, with Methods Business and Digital Technology Limited being the awarded supplier. Businesses in the technology sector, particularly those focusing on IT service management, incident management, and service desk support, would find this tender suitable for competitive participation.

### Lot Information

Lot 1

Supplier to continue deliver and manage UKHSA's IT Service Desk (Level 1) plus operational service management functions.. Incident management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020241-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Feb 2022 |
| Contract period | 24 Apr 2024 - 24 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £11,349,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI32 Westminster |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 3 Jul 2024 at 10:16 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/020241-2024

## Notice URLs

- http://www.methods.co.uk
- https://www.gov.uk/government/organisations/uk-health-security-agency
- https://www.judiciary.uk/courts-and-tribunals/high-court/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047a16. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047a16.json.