---
title: "Carer Support Services (Carers Community Navigation & Carer Short Breaks)"
ocid: "ocds-h6vhtk-047a40"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047a40"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047a40.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047a40.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "KENT COUNTY COUNCIL"
published: "2024-07-04"
---

# Carer Support Services (Carers Community Navigation & Carer Short Breaks)

Buyer: KENT COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-047a40

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## Summary

The Kent County Council and NHS Kent & Medway Integrated Care Board are seeking to re-procure a Carers Support Service to support unpaid carers in the county. The service aims to consolidate Carers Community Navigation and Carer Short Breaks into an integrated provision, accessible to all carers in Kent. Interested organisations can participate in a virtual Market Engagement Session on July 16th to discuss the commissioning intentions and provide feedback.

This tender presents an opportunity for organisations involved in health and social work services to compete for the contract. Businesses specialising in providing support services to carers or health-related services would be well-suited to participate. The planned procurement stage includes potential opportunities for future 1:1 sessions for interested suppliers, allowing tailored discussions on how a Carers Support Service can be structured to meet the statutory duties of Kent County Council.

## Notice

Kent County Council and NHS Kent & Medway Integrated Care Board are seeking to re-procure a Carers Support Service which is aimed at supporting unpaid carers within the county on expiry of two contracts for Carers Community Navigation Service and Carers Short Breaks service. Currently, the Carers Community Navigation service is delivered by three providers covering different geographical locations in Kent, whereas the Carers Short Breaks service is delivered by one provider covering the whole of Kent. Service Users presenting in both services should receive a Carers Assessment. Our intention is to consolidate these services to make them more easily accessible to Carers and build stronger links between aspects of these services and deliver integrated service provision to Service Users.

### Lot Information

Lot 1

Kent County Council and NHS Kent & Medway Integrated Care Board are seeking to re-procure a Carers Support Service which is aimed at supporting unpaid carers within the county on expiry of two contracts for Carers Community Navigation Service and Carers Short Breaks service. Currently, the Carers Community Navigation service is delivered by three providers covering different geographical locations in Kent, whereas the Carers Short Breaks service is delivered by one provider covering the whole of Kent. Service Users presenting in both services should receive a Carers Assessment. Our intention is to consolidate these services to make them more easily accessible to Carers and build stronger links between aspects of these services and deliver integrated service provision to Service Users. Carers Community Navigation Adult Carers are entitled to an assessment regardless of the amount or type of care that they provide, their financial means and/or their own level of support needs, and whether or not the adult that they care for has had a Care Assessment. The Carers Community Navigation service provides both the statutory Carer Assessment function and more general support for carers, including support to: * access information, advice and guidance; and integrated, personalised services. * have a life of their own, maintaining social contacts and personal relationships. * optimise their physical and emotional wellbeing, enjoying separate social and community activities. * participate in work, leisure activities or education. * promote and support their financial wellbeing. * provide support to maintain good health as appropriate. * have a voice about services for their Cared-for-person and for themselves. . Carer Short Breaks The Carers Short Break service is delivered to the Cared-for-person for the benefit of the Carer, allowing them respite from their care duties for a short period of time. At present, the Carer Short Breaks service is open to any unpaid adult Carer, regardless of whether they have had a Carers Assessment or if they are known to the Community Navigation Service. The service consists of the following components: * Crisis Short Breaks response through professional referral * Self-Referral Health appointment service * Carer's Planned Short Breaks Support is in the form of replacement care services delivered in the Cared-for-person's home, which enable the Carer to take regular planned breaks and/or attend their own health appointments. The support provided to the Cared-for-person is dependent on the needs of the individual, but may include: * Support with daily living * Regulated personal care * Specialist care tasks * Supporting the administration of medication * Help with preparing light meals The Council would like to hear from organisations which may be interested in tendering for this opportunity, to discuss ideas about how a Carers Support Service may be structured. Our aim is to ensure that these services are most effectively and efficiently delivered, to meet KCC's statutory duties, and to ensure all Carers receive a Carers Assessment and the ongoing support they require. KCC will be holding an initial virtual Market Engagement Session on the Tuesday 16th July at 2pm to discuss the services and our commissioning intentions in more detail, and to obtain feedback from the market which will help shape the new model. This session will last approximately 60-90 minutes. There will be potential for future 1:1 sessions depending on demand and availability, these will be limited and on a first come first serve basis. If your organisation is interested in potentially delivering this service, please 'Register an Interest' in this PIN; you will then be sent a Microsoft Teams invite via the Kent Business Portal for the virtual session. A pre-market engagement questionnaire can be found here: https://forms.office.com/e/Z4kkJTP9A9 Please could any interested suppliers complete this webform prior to the Market Engagement Session.

Renewal: Potential to extend beyond the initial 5 year term with 2 x 12 month extensions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020478-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | 6 Jan 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,900,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1XQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ4 Kent |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 4 Jul 2024 at 14:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020478-2024
- 3 Jul 2024 at 13:55 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/020309-2024

## Notice URLs

- http://www.kent.gov.uk
- https://forms.office.com/e/Z4kkJTP9A9
- https://www.kentbusinessportal.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047a40. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047a40.json.
