---
title: "Corporate IT Support Services - Humber and North Yorkshire ICB"
ocid: "ocds-h6vhtk-047af5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047af5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047af5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047af5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HUMBER & NORTH YORKSHIRE ICB"
published: "2024-11-12"
---

# Corporate IT Support Services - Humber and North Yorkshire ICB

Buyer: NHS HUMBER & NORTH YORKSHIRE ICB  
Current stage: Award  
OCID: ocds-h6vhtk-047af5

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## Summary

NHS Humber and North Yorkshire Integrated Care Board (ICB) has successfully concluded a procurement process to commission Corporate IT Support Services. The procurement was conducted through an open procedure and the contract has been awarded as of 8th October 2024. The procurement falls under the industry category of computer support services (CPV code 72610000) and aims to ensure the provision of quality-focused and resilient IT services for the NHS Health House in Willerby, UKE region. The contract, valued at £2,881,683, covers a period of 60 months with an option to extend for an additional 24 months, totalling 84 months if fully extended. The awarded contract is active, having been successfully signed and commenced in November 2024. The procurement was designed to ensure 24/7 support, secure operation of systems, and innovative service improvement strategies.

This procurement offers a substantial growth opportunity for businesses specialising in IT support and consultancy services. Companies which can offer sustainable and innovative service models that can support the NHS in its transformation agenda are well-suited to compete in such tenders. Being involved in this contract will allow businesses to demonstrate their capabilities in managing large-scale IT infrastructure and providing continuous, high-quality support. Specialist IT firms that can offer around-the-clock availability, effective incident management processes, and cost-effective solutions for service improvements will find significant opportunities to expand their operations and enhance their market reputation through engagements with the NHS Humber and North Yorkshire ICB.

## Notice

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

### Lot Information

Lot 1

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Options: Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised.

Renewal: Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036651-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2024 |
| Submission deadline | 23 Aug 2024 |
| Future notice date | Not specified |
| Award date | 7 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,881,683 |
| Lots value | £2,881,683 |
| Awards value | Not specified |
| Contracts value | £2,881,683 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HUMBER & NORTH YORKSHIRE ICB |
| Locality | WILLERBY |
| Post town | Hull |
| Postcode | HU10 6DT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | Willerby and Kirk Ella |
| Westminster constituency | Kingston upon Hull West and Haltemprice |
| Delivery location | TLE1 East Yorkshire and Northern Lincolnshire, TLE2 North Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NHS NORTH OF ENGLAND COMMISSIONING SUPPORT UNIT (HOSTED BY NHS ENGLAND |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72600000 - Computer support and consultancy services
- 72610000 - Computer support services

## Release History

- 12 Nov 2024 at 18:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036651-2024
- 5 Jul 2024 at 10:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020548-2024

## Notice URLs

- https://atamis-1928.my.site.com/s/Welcome
- https://humberandnorthyorkshire.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047af5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047af5.json.