---
title: "NHS Devon - Audiology Specialist Services - Eastern Locality"
ocid: "ocds-h6vhtk-047afe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047afe"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047afe.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047afe.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS DEVON INTEGRATED CARE BOARD"
published: "2024-09-26"
---

# NHS Devon - Audiology Specialist Services - Eastern Locality

Buyer: NHS DEVON INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-047afe

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## Summary

The procurement process for "NHS Devon - Audiology Specialist Services - Eastern Locality" is being conducted by the NHS Devon Integrated Care Board, located in Exeter, United Kingdom. This initiative aims to commission a comprehensive specialised audiology service for both adults and children experiencing hearing and communication difficulties. The procurement falls under the services category, specifically ENT or audiologist services (CPV: 85121240). The procurement is currently in the planning stage, having initially been announced on 5th July 2024 with a feedback deadline of 29th July 2024. The final tender submission deadline was 5th September 2024 and the procurement method is an open procedure. The contract, valued at approximately £10,030,830 over five years, is expected to commence on 1st April 2025 and conclude on 31st March 2030.

This tender presents a significant opportunity for businesses specialising in audiology and ENT services, particularly those equipped to offer comprehensive care ranging from assessment and diagnosis to rehabilitation and aftercare services. Companies that can provide innovative hearing solutions, such as bone-anchored hearing aids and cochlear implants, alongside traditional hearing aids, will find this tender particularly advantageous. The tender also encourages participant companies to improve service pathways and expand accessibility by including evening and weekend appointments and adhering to high service standards. Businesses capable of integrating with hospital ENT departments and providing ongoing support including maintenance and counselling will be well-suited to compete in this tender process, which promises steady work and substantial contract value over five years.

## Notice

The aim of the specialised audiology service is to commission a comprehensive specialised service for adults and children experiencing hearing and communication difficulties who would benefit from assessment, treatment and rehabilitation. The ICB commissioned specialist services will accept referrals direct from health professionals in the community via DRSS and hospitals for all aspects of hearing care for adults for whom the standard community service (over 55 Routine Adult Hearing Aid Service) is not suitable, and children. This will range from babies of a few days old and their families to the elderly. The service includes diagnosis of, quantification of degree, and rehabilitation of hearing loss, tinnitus or balance impairment. It also includes provision of supporting services for patients who may be considering or have bone anchored hearing aids and cochlear implants in addition to providing audiological support to ENT inpatient and outpatient services, as commissioned by those service providers. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

### Lot Information

Lot 1

The aim of the specialised audiology service is to commission a comprehensive specialised service for adults and children experiencing hearing and communication difficulties who would benefit from assessment, treatment and rehabilitation. The ICB commissioned specialist services will accept referrals direct from health professionals in the community via DRSS and hospitals for all aspects of hearing care for adults for whom the standard community service (over 55 Routine Adult Hearing Aid Service) is not suitable, and children. This will range from babies of a few days old and their families to the elderly. The service includes diagnosis of, quantification of degree, and rehabilitation of hearing loss, tinnitus or balance impairment. It also includes provision of supporting services for patients who may be considering or have bone anchored hearing aids and cochlear implants in addition to providing audiological support to ENT inpatient and outpatient services, as commissioned by those service providers. The service will also be expected to work closely with ENT and other specialist services to establish care pathways that maximize quality while reducing reliance on medically qualified staff, for example in the glue ear pathway for children. Where agreed, such pathways will be included in this specification and a contract variation order completed. It is expected that care pathways will be unified across the ICB regardless of different service providers. The vision for people with hearing problems is for them to receive high quality, efficient services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access. Key principles of the service is to: * Improve public health and occupational health focus on hearing loss; * Reduce prevalence of avoidable permanent hearing loss; * Encourage early identification, diagnosis and management of hearing loss through improved service user and professional education; * Provide person-centred care, and respond to information and psychosocial needs, including for the effect on partners (and family) of living with poor hearing; * Support communication needs by providing timely signposting to lip reading classes and assistive technologies and other rehabilitation services; * Promote inclusion and participation of people who are deaf or hard of hearing; * Compliance with clinical guidance and good practice; * Improve the service through research and development and the adoption of new evidence based technologies and practices. The contract value is PS2,006,166 per annum with a total contract value of PS10,030,830 for the 5-year period (1/4/2025 - 31/3/2030).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030766-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2024 |
| Submission deadline | 5 Sep 2024 |
| Future notice date | 4 Aug 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,030,830 |
| Lots value | £10,030,830 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON INTEGRATED CARE BOARD |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 5AZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Priory |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 85 - Health and social work services

### Codes

- 33185000 - Hearing aids
- 85121240 - ENT or audiologist services

## Release History

- 26 Sep 2024 at 11:06 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030766-2024
- 5 Aug 2024 at 17:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024587-2024
- 5 Jul 2024 at 10:57 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/020563-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://onedevon.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047afe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047afe.json.