---
title: "The Provision of In-Service Support for Gentex headsets"
ocid: "ocds-h6vhtk-047b82"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047b82"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047b82.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047b82.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2024-07-08"
---

# The Provision of In-Service Support for Gentex headsets

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-047b82

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## Summary

The Ministry of Defence, based in Bristol, United Kingdom, has awarded a contract titled "The Provision of In-Service Support for Gentex headsets" to Helmet Integrated Systems Ltd for technical support services. This 9-month contract falls under the repair and maintenance services of military electronic systems category. The procurement method used was a limited procedure without prior publication of a call for competition, justified by the absence of competition for technical reasons.

This tender opportunity, initiated through a tender process, can create business growth opportunities for companies specializing in technical support services for military electronic systems. Businesses with expertise in repair and maintenance services in the defence industry would be well-suited to compete for this contract. The procurement stage is currently at the award phase, with a contract value of £369,600 GBP and a date signed of 26th June 2024.

## Notice

The TacSys Service Executive (SE) within Defence Digital, part of the UK Ministry of Defence (MOD), has placed a 9 month contract with Helmet Integrated Systems Ltd for the provision of technical support services to Gentex Headsets .

### Lot Information

Lot 1

The TacSys Service Executive (SE) within Defence Digital, part of the UK Ministry of Defence (MOD), has placed a 9 month contract with Helmet Integrated Systems Ltd for the provision of technical support services to Gentex Headsets .

### Procurement Information

A Single Source Contract with Gentex Europe Ltd for the Gentex Amp Ops Core Headset is justified as competition is absent for the following reasons: Design Support: Gentex Europe Ltd is the only approved Co-ordinating Design Organisation for the Gentex headset in UK and they are the only contractor with access to the relevant drawings and qualification evidence required to undertake design and manufacture activities of this headset type. The reason for this is that they are the only approved supplier and have access to the product design information to enable them to undertake any design modifications and repairs to the Gentex headsets. (2) Gentex Corporation who own the Intellectual Property Rights of the Gentex Amp Ops Core Headset system have appointed Gentex Europe Ltd as their UK partner and are not prepared to licence other suppliers to support or supply the equipment. Repair: Due to the complexity of the equipment, Gentex Europe Ltd as the Co-ordinating designer, are the only supplier with the technical ability to undertake repair, maintenance and overhaul activities as they are the only company that supply this equipment. Any other contractor would require a licence from Gentex Corporation to obtain the drawings and list of spare parts required to undertake design and manufacture activities. This would take time for any other supplier to obtain but may not be granted by Gentex Corporation who own the IPR in this headset. Safety: To compete this requirement would introduce the possibility of contravention of the CNAWR and the Defence Safety Authority (DSA) regulations as it would not be possible to ensure that another contractor would be sufficiently qualified, within the requisite timeframes, to undertake design and manufacture activities without including an associated unacceptable level of risk. This would result in the Authority not being able to fulfil CNAWR safety requirements which must be fulfilled to ensure the safe functioning of the forces. To comply with the CNAWR the principles of As Low As Reasonably Practicable (ALARP) must be adhered to. Reasonably practicable involves weighing a risk against the trouble, time and money needed to control it. Thus, ALARP describes the level to which the Authority expect to see workplace risks controlled.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020753-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £369,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS34 8JH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLK11 Bristol, City of |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HELMET INTEGRATED SYSTEMS LTD (TRADING AS GENTEX EUROPE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50660000 - Repair and maintenance services of military electronic systems

## Release History

- 8 Jul 2024 at 11:02 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020753-2024

## Notice URLs

- https://www.gov.uk/government/groups/defence-digital

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047b82. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047b82.json.
