---
title: "Service Manager SaaA BI Reporting Service & Concurrent Analyst Cloud Subscription, Datacenter Server Maintenance, ESM Learning Subscription"
ocid: "ocds-h6vhtk-047bb8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047bb8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047bb8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047bb8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES"
published: "2024-07-08"
---

# Service Manager SaaA BI Reporting Service & Concurrent Analyst Cloud Subscription, Datacenter Server Maintenance, ESM Learning Subscription

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-h6vhtk-047bb8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047bb8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047bb8.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services has awarded a contract for the provision of workstation and server patch maintenance services. The title of the procurement is "Service Manager SaaA BI Reporting Service & Concurrent Analyst Cloud Subscription, Datacenter Server Maintenance, ESM Learning Subscription". This falls under the services category, with a main procurement category of Internet or intranet server application development services. The contracting authority is located in Cardiff, United Kingdom. The procurement method used was an award procedure without prior publication of a call for competition. The contract value is £34,400, signed on 23rd March 2024.

This tender presents an opportunity for businesses in the IT services sector to provide essential workstation and server patch maintenance services to the NHS Wales health board. Companies offering helpdesk, change, and asset management solutions would be well-suited to compete for this contract. The procurement stage has already been completed, with Ivanti Uk Limited being the current active supplier. Businesses with expertise in IT infrastructure maintenance and support, particularly in healthcare settings, could benefit from participating in similar future tenders in this industry category.

## Notice

To provide workstation and server patch maintenance for CAVUHB for 12 month period from 23rd March 2024 to 22nd March 2025.

### Lot Information

Lot 1

To provide workstation and server patch maintenance for CAVUHB for 12 month period from 23rd March 2024 to 22nd March 2025. The CAVUB server estate is essential to the operation of the Health Board, as it provides services and applications for critical clinical and patient services throughout our hospitals and sites. As part of the CAVUHB IT Security approach and several independent and "All Wales" audit recommendations, workstation and server patch maintenance is mandatory. At present CAVUHB only have a full lifecycle solution for workstation patching. CAVUHB have already purchased Ivanti Service Manager which provides Helpdesk, Change and Asset Management functionality. A list of requirements was agreed and several different solutions were reviewed and appraised against them. The Ivanti Patch Management solution was deemed the best option which met the majority of our requirements and was the most cost effective.

### Procurement Information

The procurement falls outside the scope of application of the Directive

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020827-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £34,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES |
| Locality | CARDIFF |
| Post town | Not specified |
| Postcode | CF10 4HH |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72422000 - Internet or intranet server application development services

## Release History

- 8 Jul 2024 at 15:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020827-2024

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047bb8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047bb8.json.