---
title: "Capita One Revenues and Benefits Software as a Service - KCS Y20023 only"
ocid: "ocds-h6vhtk-047c7f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047c7f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047c7f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047c7f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "READING BOROUGH COUNCIL"
published: "2024-07-11"
---

# Capita One Revenues and Benefits Software as a Service - KCS Y20023 only

Buyer: READING BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-047c7f

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## Summary

The Reading Borough Council has awarded a contract for the provision of a Revenue & Benefits fully managed software service to Capita Business Services Limited. The contract, titled "Capita One Revenues and Benefits Software as a Service - KCS Y20023 only," falls under the social services industry category. This procurement process was conducted through a limited procurement method using an award procedure without prior publication of a call for competition. The initial contract term is five years, with the option to extend for a further four-year period.

This tender by the Reading Borough Council presents a business growth opportunity for software providers in the social services sector. Companies offering Software as a Service (SaaS) solutions tailored to revenue and benefits management would be well-suited to compete. The procurement stage has reached the award phase, with the contract already signed on 1st April 2024. Interested businesses should consider the potential for long-term collaboration and innovation in delivering secure, customer-friendly, and automated solutions to enhance the Resident Experience and Access Programme (REAP).

## Notice

Software as a Service (SaaS) solution directly with the application supplier. This is for the provision of a Revenue & Benefits fully managed software service which is required within Residents Services. The proposed enhanced solution will deliver benefits to help drive automation and support the overall Resident Experience and Access Programme (REAP). SaaS solution for Revenues and Benefits. A fully hosted, integrated software solution, helping to create secure, easy-to-use, self-service options for customers, and changing how data is captured and managed. Hosted on Capita's One Cloud.

### Lot Information

Lot 1

The system provides a number of core modules and products to collect relevant data including: Housing Benefit (rent rebates, rent allowance and discretionary housing payments) Council Tax Council Tax Reduction Schemes Non-Domestic Rates (Business Rates) Payments (Creditors) Debt Management (Overpayments) The Council's current software (inc this future solution) solution enables the following: Bill, Collect and Recover Council Tax and Business Rates (including Business Improvement Districts Administration), Processing of Housing Benefits, Processing of Educational Benefits, Award of Council Tax Support and Recovery of Housing Benefits Overpayments. Functionality to complete statutory returns to Central Government.

Options: Initial contract term of five years, with the option to extend for a further four year period.

### Procurement Information

Based on Reg 33 of The Public Contracts Regulations 2015. The buying process of the KCS framework was followed to award the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021183-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,305,845 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | READING BOROUGH COUNCIL |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 2LU |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Abbey |
| Westminster constituency | Reading Central |
| Delivery location | TLJ11 Berkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85320000 - Social services

## Release History

- 11 Jul 2024 at 08:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021183-2024

## Notice URLs

- http://www.reading.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047c7f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047c7f.json.