--- title: "Digital Inequalities Support Service - NHS Black Country ICB" ocid: "ocds-h6vhtk-047c9b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047c9b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047c9b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047c9b.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS BLACK COUNTRY INTEGRATED CARE BOARD" published: "2024-07-11" --- # Digital Inequalities Support Service - NHS Black Country ICB Buyer: NHS BLACK COUNTRY INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-h6vhtk-047c9b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047c9b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047c9b.json) ## Summary The procurement process for the "Digital Inequalities Support Service" by NHS Black Country Integrated Care Board is currently in the tender stage. The service falls under the category of adult and other education services, with a total contract value of £354,000. The contract period is set for 1080 days. The tender is open for electronic and written submissions, with a submission deadline of July 31, 2024. The opportunity aims to distribute digital devices to citizens in the Black Country to enable better access to health and social care services. This tender by NHS Black Country Integrated Care Board presents an opportunity for businesses specialising in vocational training, computer-user familiarisation, and training services. Providers with experience in addressing digital exclusion and working with diverse communities are well-suited to compete. Interested parties should ensure they meet all criteria specified in the procurement documents, particularly the required start date of September 1, 2024. The opportunity provides a platform for businesses to engage in a meaningful initiative that aims to bridge digital inequalities within the community. ## Notice Guidance from NHS England and the ICB's Operations Plan for Digital Requirements includes 'Mitigating against digital exclusion, including by implementing the framework for NHS action on digital inclusion'. We should also continue to connect services to and champion use of the NHS APP and website as the Digital Front Door to the NHS, to help people get and stay well and manage their own health and maximise adoption of the patient engagement portal services. NHS Black Country Integrated Care Board (ICB) is inviting suitably qualified and experienced providers to express interest in delivering a Support Service to deliver and complete this framework. The provider will be required to work alongside the ICB in partnership to distribute digital devices to enable citizens of the Black Country including Dudley, Walsall, Sandwell and Wolverhampton, to become more digitally enabled, allowing quicker and better access to health and social care services. ### Lot Information Lot 1 The service is for the provision of a Digital Inequalities Support Service. Guidance from NHS England and the ICB's Operations Plan for Digital Requirements includes 'Mitigating against digital exclusion, including by implementing the framework for NHS action on digital inclusion'. We should also continue to connect services to and champion use of the NHS APP and website as the Digital Front Door to the NHS, to help people get and stay well and manage their own health and maximise adoption of the patient engagement portal services. NHS Black Country Integrated Care Board (ICB) is inviting suitably qualified and experienced providers to express interest in delivering a Support Service to deliver and complete this framework. The provider will be required to work alongside the ICB in partnership to distribute digital devices to enable citizens of the Black Country including Dudley, Walsall, Sandwell and Wolverhampton, to become more digitally enabled, allowing quicker and better access to health and social care services. Part of our ICS Digital Strategy is to address inequalities for the provision of digital services and equipment in parts of the community. This ongoing Programme of Work will include providing citizens within the Black Country with a digital device, connectivity if required, training to support build their digital skills as well as ongoing support for the loan of their device. It is paramount that we commission a Support Service who can demonstrate that they already engage with local community groups citizens and have good working relationships with local statutory and non-statutory organisations as well as extensive knowledge of our diverse Black Country population, addressing digital exclusion within all areas of deprivation. Additional information: This procurement has been advertised in accordance with the process set out in Schedule 3 of the Public Contracts Regulations 2015 (PCR), otherwise known as the Light Touch Regime (LTR). The procurement of the Service(s) falls below the threshold over which the provisions of the Public Contracts Regulations 2015 (the "Regulations"), specifically those pertaining to schedule 3 services, would apply. Neither NHS Arden and Greater East Midlands CSU nor NHS Black Country ICB will therefore not be bound by the provisions of the Regulations for this procurement will therefore not be bound by the provisions of the Regulations for this procurement. In addition, for the avoidance of doubt, as this requirement is not for Health Care Services for the purposes of the Health Service in England, none of the aforementioned organisations shall be bound by the requirements of The Health Care Services (Provider Selection Regime) Regulations 2023 for this requirement. To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below: 1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously) 2. Once registered, login to the system and look for "Quote/tender C296171 Digital Inequalities Support Service - NHS Black Country ICB" ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021251-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Jul 2024 | | Submission deadline | 31 Jul 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £354,000 | | Lots value | £354,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS BLACK COUNTRY INTEGRATED CARE BOARD | | Locality | WOLVERHAMPTON | | Post town | Wolverhampton | | Postcode | WV1 1SH | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG39 Wolverhampton | | Local authority | Wolverhampton | | Electoral ward | St Peters | | Westminster constituency | Wolverhampton West | | Delivery location | TLG3 West Midlands | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80400000 - Adult and other education services - 80500000 - Training services - 80530000 - Vocational training services - 80533000 - Computer-user familiarisation and training services ## Release History - 11 Jul 2024 at 11:57 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021251-2024 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.blackcountry.icb.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047c9b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047c9b.json.