---
title: "2831146"
ocid: "ocds-h6vhtk-047d2e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047d2e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047d2e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047d2e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE SECRETARY OF STATE FOR THE HOME OFFICE"
published: "2024-07-12"
---

# 2831146

Buyer: THE SECRETARY OF STATE FOR THE HOME OFFICE  
Current stage: Award  
OCID: ocds-h6vhtk-047d2e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047d2e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047d2e.json)

## Summary

The public procurement contracting process was led by The Secretary of State for the Home Office, UKVI, under the main procurement category of services. The tender titled "Assisted Digital Support Services" falls under the industry category of Data services. The location for this procurement is in the UK. The procurement method used was the limited award procedure without prior publication of a call for competition. The contract for Assisted Digital Services was awarded to We Are Digital Ltd. The procurement stage was completed on 12th July 2024.

This tender for Assisted Digital Support Services presents an opportunity for businesses providing IT services, consulting, software development, and support to compete. Applicants were evaluated based on technical quality, social value, and price criteria. Businesses that specialise in delivering digital services aligned with social values could leverage this opportunity for growth. We Are Digital Ltd secured the contract, showcasing their capability to provide Assisted Digital Support Services effectively to UKVI applicants in the UK.

## Notice

UKVI which is one of the operational commands at the Home Office has a contract for Assisted Digital Services.

### Lot Information

Lot 1

Assisted Digital Support Services for UKVI applicants in the UK. The Authority has an obligation to provide an Assisted Digital service that ensures its online services are accessible to everyone. Applicants must still be able to apply for a visa, whether they are online or not. As UKVI digitises more products and services, it is acknowledged that this process may exclude customers that are not online and that these customers will need support to ensure that the services remain accessible to them. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.

### Procurement Information

The competition was Invitation only using a DPS filter option. CCS owned DPS RM6209

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021538-2024 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 May 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE SECRETARY OF STATE FOR THE HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WE ARE DIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72300000 - Data services

## Release History

- 12 Jul 2024 at 15:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021538-2024

## Notice URLs

- http://www.gov.uk/government/organisations/uk-visas-and-immigration
- https://www.we-are-digital.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047d2e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047d2e.json.