---
title: "GYBC Environmental Health, Planning and Licensing IT System"
ocid: "ocds-h6vhtk-047dce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047dce"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047dce.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047dce.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GREAT YARMOUTH BOROUGH COUNCIL"
published: "2024-10-25"
---

# GYBC Environmental Health, Planning and Licensing IT System

Buyer: GREAT YARMOUTH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-047dce

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## Summary

Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") has been actively working on a public procurement process for replacing multiple legacy systems with a single hosted IT system. The contract titled "GYBC Environmental Health, Planning and Licensing IT System" falls under the industry category of "Software package and information systems" (CPV: 48000000). The procurement encompasses multiple service areas including Environmental Health, Licensing, Planning and Building Control, ASB and community safety, and assisted living. Locations include Great Yarmouth (UKH15), with key dates indicating implementation preparation in September 2024 and system go-live set for January 2025, aiming for full completion by December 2025. The contract has an award value of £434,990 (GBP) and was awarded to Idox Software Ltd.

This tender presents significant opportunities for technology firms specialising in integrated software solutions for public services. Companies experienced in developing comprehensive IT systems for environmental health, licensing, planning, and other public sector applications will find this contract highly aligning with their services. The system aims to enhance customer experience, reduce administrative burdens, and provide mobile working and performance management capabilities, thereby creating avenues for businesses to deliver innovative technology solutions that meet these requirements. Large-scale enterprises like Idox Software Ltd., which has expertise in similar IT solutions, are well-suited to compete for such contracts, further establishing their presence and expertise in the public sector market.

## Notice

Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") is looking to replace a number of legacy systems covering the following service areas with one hosted system, allowing the Council to take advantage of the advances in technology: * Environmental Health (including but not limited to food safety, health and safety, pollution control, environmental protection, private water supplies) * Licensing (including but not limited to taxis, animal welfare, scrap metal, alcohol, TENs, gambling) * Planning and Building Control (including but not limited to development control, building control, LLPG and land charges) * ASB and community safety * Assisted living (including DFG and other grants) The system must be able to deliver improved customer experience, reduce administrative burden on officers, make use of self service, include mobile working, provide performance management reports/dashboards. The system must also be accessible to the Customer Service department fo

### Lot Information

Lot 1

Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") is looking to replace a number of legacy systems covering the following service areas with one hosted system, allowing the Council to take advantage of the advances in technology: * Environmental Health (including but not limited to food safety, health and safety, pollution control, environmental protection, private water supplies) * Licensing (including but not limited to taxis, animal welfare, scrap metal, alcohol, TENs, gambling) * Planning and Building Control (including but not limited to development control, building control, LLPG and land charges) * ASB and community safety * Assisted living (including DFG and other grants) The system must be able to deliver improved customer experience, reduce administrative burden on officers, make use of self service, include mobile working, provide performance management reports/dashboards. The system must also be accessible to the Customer Service department for the answering of customer queries. System Schedule will be as Follows:* Implementation Preparation - w/c 23rd September 2024* The System Go Live Start Date (staged approach) - January 2025* Complete System Live - End of December 2025

Renewal: The contract period will be for 5 years with additional optional extension of 4 years, based on a 2 plus 2 year model (5+2+2).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034692-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | 18 Jul 2024 |
| Award date | 6 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | £1,000,000 |
| Awards value | Not specified |
| Contracts value | £434,990 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GREAT YARMOUTH BOROUGH COUNCIL |
| Locality | GREAT YARMOUTH |
| Post town | Norwich |
| Postcode | NR30 2QF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Great Yarmouth |
| Electoral ward | Nelson |
| Westminster constituency | Great Yarmouth |
| Delivery location | TLH15 Norwich and East Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package

## Release History

- 25 Oct 2024 at 13:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034692-2024
- 22 Jul 2024 at 10:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022645-2024
- 16 Jul 2024 at 14:35 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021881-2024

## Notice URLs

- https://in-tendhost.co.uk/eastsuffolk
- https://www.great-yarmouth.gov.uk
- https://www.great-yarmouth.gov.uk/welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047dce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047dce.json.