---
title: "Transforming Performance, Provision of Customer Relationship Management (CRM) Systems"
ocid: "ocds-h6vhtk-047e3a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047e3a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047e3a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047e3a.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "UNIVERSITY OF BEDFORDSHIRE"
published: "2024-07-17"
---

# Transforming Performance, Provision of Customer Relationship Management (CRM) Systems

Buyer: UNIVERSITY OF BEDFORDSHIRE  
Current stage: Tender  
OCID: ocds-h6vhtk-047e3a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047e3a.json)

## Summary

The University of Bedfordshire has initiated a tender process titled "Transforming Performance, Provision of Customer Relationship Management (CRM) Systems" in the goods category. The procurement is for software package and information systems. The tender process is currently at the planning stage, with a tender period ending on 19th August 2024. The buyer organization, University of Bedfordshire, located in Luton, United Kingdom, is seeking bids through an open procedure.

This opportunity can benefit businesses providing Customer Relationship Management (CRM) systems or related software services. Companies specialising in software packages and information systems, particularly those with experience in CRM solutions, are well-suited to compete. The procurement method involves electronic submission and written documentation, with bid validity required until 31st December 2024. Interested parties should review the tender documents for suitability, economic, and technical selection criteria outlined by the University of Bedfordshire, the contracting authority for this opportunity.

## Notice

Provision of Customer Relationship Management (CRM) Systems

### Lot Information

Lot 1

Transforming Performance, Provision of Customer Relationship Management (CRM) System

Renewal: Yes 3 years initial till Oct 2027 with option to extend for 2 years till Oct 2029

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022128-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2024 |
| Submission deadline | 19 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £330,000 |
| Lots value | £330,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BEDFORDSHIRE |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 3JU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLH East (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 17 Jul 2024 at 15:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022128-2024

## Notice URLs

- https://www.beds.ac.uk/
- https://www.in-tendhost.co.uk/universityofbedfordshire/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047e3a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047e3a.json.