---
title: "Department for Transport Group Employee Assistance Programme"
ocid: "ocds-h6vhtk-048305"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048305"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048305.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048305.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT FOR TRANSPORT"
published: "2024-07-19"
---

# Department for Transport Group Employee Assistance Programme

Buyer: DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-h6vhtk-048305

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## Summary

The Department for Transport has completed a procurement process for an Employee Assistance Programme. The contract was awarded to PAM Wellbeing Limited after a further competition under CCS Framework RM6182. The initial contract period is two years, ending on 31st May 2026, with the option to extend for up to two more years. The maximum annual contract value is £296,124, with a potential uplift of £94,640 per year. The services include online portals, digital services, counselling, trauma support, and more.

This tender provides an opportunity for businesses in health and social work services to engage in providing Employee Assistance Programme services. Companies offering a range of support services tailored to the Department for Transport's requirements would be well-suited to compete in this tender. The procurement stage for this opportunity was a limited award procedure without prior publication, highlighting opportunities for organisations already included in the relevant framework agreement to secure contracts efficiently.

## Notice

This contract covers provision of an Employee Assistance Programme to the members of DfT-Group - namely: 1. Department for Transport Central (DfTc), including: - Government Car Service (GCS) - Active Travel England (ATE) - Rail Accident Investigation Branch (RAIB) - Air Accident Investigation Branch (AAIB) - Marine Accident investigation Branch (MAIB) - Road Safety Investigation Branch (RSIB) - Office of Zero Emissions (OZEV) - Traffic Commissioners (ALB sponsored by DfT group) 2. Driver and Vehicle Licensing Agency (DVLA) 3. Driver and Vehicle Standards Agency (DVSA) 4. Maritime and Coastguard Agency (MCA) 5. Vehicle Certification Agency (VCA) Provision of an Employee Assistance Programme (EAP) service supports the Department for Transport's (DFT) health and wellbeing strategy, providing support and advice to staff and managers when required. The contract, which was awarded to PAM Wellbeing Limited after a further competition under CCS Framework RM6182, has an initial period of two years, culminating on 31st May 2026. It incorporates the option to extend for a maximum of a further two years, with extensions to be approved in one year intervals. The maximum contract value is PS296,124 per year, with the option to uplift the contract by up to an additional PS94,640 per year. Actual spend levels will be determined by demand for the service - and the maximum value incorporates significant contingency in case of increases in demand beyond what is anticipated.

### Lot Information

Lot 1

The Supplier shall provide the core mandatory requirements of an EAP service which shall include, but not be limited to: - Online Portal - Digital Services including Live Chat and a mobile phone application downloadable to personal devices. - Telephone, face to face and virtual Triage and Support Services which shall include, but not be limited to: * Advice and support. * Management support Services. - Counselling Services. - Case Management. - Trauma and critical incident support. - Consultancy, and clinical supervision. - Education, Support and Training. - Promotion of the Employee Assistance Programme. - Therapeutic Interventions. - Bullying and harassment support. - Whistleblowing Services. - Mediation. - Coaching Services - Structured Professional Support; and - Interactive health kiosks. The Supplier shall provide the following additional services: - Access to SC cleared counsellors (as outlined in paragraphs 14.4 - 14.6 of this Statement of Requirements); - Training and Support for Mental Health First Aiders; - Any preventative healthcare offer you have in place or intend to imple-ment and how you will measure success; - Additional support for Commemorative and Wellbeing events throughout the year (e.g. tailored webinars, workshops or materials).

Options: The contract, which was procured through a further competition under CCS Framework RM6182, has an initial period of two years, culminating on 31st May 2026. It incorporates the option to extend for a maximum of a further two years (to 31st May 2027; or 31st May 2028). The maximum contract value is PS296,124 per year, with the option to uplift the |contract by up to an additional PS94,640 per year. Actual spend levels will be determined by demand for the service - and the maximum value incorporates significant contingency in case of increases in demand beyond what is anticipated.

### Procurement Information

This contract has been awarded using a framework agreement. There is no legal requirement to publish a call for competition when awarding a contract based on a framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022553-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Jul 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £592,248 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAM WELLBEING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 19 Jul 2024 at 15:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022553-2024

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-transport

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048305. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048305.json.