---
title: "Universal Support"
ocid: "ocds-h6vhtk-04836e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04836e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04836e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04836e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2024-07-22"
---

# Universal Support

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-04836e

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## Summary

NORFOLK COUNTY COUNCIL is in the planning stages of a public procurement process titled "Universal Support," focusing on social work and related services. The initiative falls under the services category and is centred in the regions UKH15, UKH16, and UKH17. The project's goal is to support those out of work, those wishing to move into work, and those at risk of disengaging from the workforce. Phase One has included several pilot programmes, while Phase Two is expected to launch in Autumn 2024 and run through to March 2029. Key dates include a future notice date set for 15th August 2024.

This tender presents significant opportunities for businesses specialising in social work, employment services, and workforce development. Companies experienced in providing comprehensive employment support services, particularly those capable of handling triage services and referrals, would be well-suited to compete. The involvement of the Department for Work and Pensions (DWP) and collaboration with the Local Government Association (LGA) indicates ample room for innovation and partnership, making it an attractive tender for businesses looking to expand their service offerings in this sector.

## Notice

In the 2023 Spring and Autumn Statements the Government introduced a package of measures (including Universal Support) to address economic activity and the barriers preventing people joining the workforce. They are centred on the principle that anyone can be employed if they want paid employment and sufficient support is provided. Universal Support will support those out of work and those wishing to move into work as well as those at risk of disengaging from the workforce.

### Lot Information

Lot 1

Phase One has seen the extension of Pioneer (delivered in Norfolk by Shaw Trust) and the introduction of pilots for Local Supported Employment (delivered by NCC Adult Social Care) and Individual Placement Support Primary Care (Working Well Norfolk (WWN) contracted to Seetec Pluss by NCC). Phase Two is delivery of Universal Support. The first tranche of support was expected to launch in Autumn 2024 and will run through to March 2029. To assist in the development of Universal Support DWP have worked with Local Government Association (LGA) and a select number of local authorities through a series of workshops during Autumn 2023 to help shape the provision. A series of consultation events will be organised once announcements are made by the government to develop the model of delivery. The desire within Growth & Investment is to include a "Triage Service" in the build. This would be run by the Council and referrals would then be passed seamlessly to the right provider

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022731-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | 14 Aug 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 22 Jul 2024 at 15:21 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/022731-2024

## Notice URLs

- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://www.norfolk.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04836e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04836e.json.