---
title: "Community Mental Health Services"
ocid: "ocds-h6vhtk-04837a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04837a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04837a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04837a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD"
published: "2024-11-26"
---

# Community Mental Health Services

Buyer: BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04837a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04837a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04837a.json)

## Summary

The procurement process, led by the NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW), aims to commission providers for Community Mental Health Services across the BSW region under the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement includes three lots: Crisis Houses, Intensive Outreach, and Primary Mental Health Service. The total contract value for all lots, if the full extension is adopted, is £25,685,486. The services are slated to commence on 1st April 2025 and will span three years, with an option for a two-year extension. Contracts were awarded to Alabare for the Crisis House (Lot 1), and to Second Step for Intensive Outreach (Lot 2) and Primary Mental Health Service (Lot 3), with the contract award process handled via an open procedure by NHS South, Central and West Commissioning Support Unit on behalf of the Commissioner.

This tender offers significant opportunities for businesses specialising in mental health services by providing pathways to establish and expand their service offerings. Companies with expertise in crisis intervention, outreach programmes, and primary mental health care are particularly well-suited to compete. Such organisations can leverage this opportunity to secure a steady revenue stream and enhance their market presence in the health services industry through the delivery of high-quality, integrated mental health support services. This aligns with the strategic goals of meeting the community's needs and improving mental health outcomes across the region.

## Notice

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board ("BSW") sought to commission suitably qualified providers with the capability and capacity to deliver Community Mental Health Services in line with specified requirements across the BSW footprint. The service was procured as three lots. Lot 1: Crisis Houses Providing accommodation to people experiencing a mental health crisis and that are able to receive community based support who may be at risk of mental health hospital admission and people who have been discharged from. Lot 1 also consists of Places of Calm with the aim of providing a space for individuals who are suffering from mental health issues or emotional distress to visit and receive immediate support. The service is aimed at anyone who is at risk of a mental health crisis or who is struggling to manage their mental wellbeing and would benefit from professional support. Lot 2: Intensive Outreach A non-clinical, person-centred, trauma-informed and recovery focused service providing support for people with serious mental illness, providing a step-up and step-down service dependent on a person's needs. Lot 3: Primary Mental Health Service This service will provide early help and support for people with serious mental illness. Access and intervention will be at neighbourhood/Primary Care Network level, through an integrated primary-secondary pathway that enables easier access and offers holistic care, with a range of support services tailored for people with SMI that offer choice and flexibility Commissioners reserved the right to add funding to the contract over its duration to accommodate service development measures or initiatives, up to an equivalent value of the original contract. For the avoidance of doubt, this would mean an annual contract value of, for example, PS440k per annum and a consequent increase in the overall contract value. The contract durations are for 3 years plus an option to extend of any period of up to a further 2 years, with service commencement on the 1st April 2025 for all lots. The total contract value for all lots is PS25,685,486 if the full extension is adopted. The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

### Lot Information

Crisis Houses

Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW) intends to award a contract to Alabare to deliver a Place of Calm and Crisis Houses across the BSW footprint. The service consists of three service provisions, these are, Place of Calm in South Wiltshire, two Crisis Houses in Swindon and one Crisis House in Wiltshire Operating alongside existing Places of Calm in BSW and located in south Wiltshire where there are good transport links to enable ease of access for people and wider services. The aim of the service is to provide a space for individuals who are suffering from mental health issues or emotional distress to visit and receive immediate support. The service is aimed at anyone who is at risk of a mental health crisis or who is struggling to manage their mental wellbeing and would benefit from professional support. This notice is an intention to award a contract under the competitive process. The approximate lifetime value of the contract for this lot is PS7,844,990 including extensions. This contract is for an existing service. This contract is awarded to a new provider. The dates between which the services are intended to be provided, are 1st April 2025 - 31st March 2030 including extensions.

Options: Optional extension of up to 2 years.

Intensive Outreach Service

Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW) intends to award a contract to Second Step to deliver an Intensive Outreach Service across BSW. The Intensive Outreach Service will operate as a fully co-produced and integrated part of the community mental health support offer. This non-clinical service will provide support for people with serious mental illness, providing a step-up and step-down service dependent on a person's needs. The Service is a person-centred, trauma-informed and recovery focused provision for up to 6 weeks. The service is expected to follow the principles set out by the Recovery Model of support which offers a framework for guiding principle that focuses on working with the individual service user to identify their strengths and build resilience. It also focuses on working with individuals to regain control, support recovery and to lead a life meaningful to them. This notice is an intention to award a contract under the competitive process. The approximate lifetime value of the contract for this lot is PS1,879,829 including extensions. This contract is for an existing service. This contract is awarded to a new provider. The dates between which the services are intended to be provided, are 1st April 2025 - 31st March 2030 including extensions.

Options: Optional extension of up to 2 years.

Primary Mental Health Service

Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW) intends to award a contract to Second Step to deliver Primary Mental Health Services across BSW region. The Primary Mental Health Service is the model for delivery of our new community mental health provision across BSW. Key features of this are: * Access and intervention will be at neighbourhood/Primary Care Network level - through an integrated primary-secondary pathway that means it is easier to access help than through traditional models * Care will be holistic, with a range of support services provided at Primary Care Network level, tailored for people with SMI that offer choice and flexibility * The workforce will be multi-disciplinary, including a range of professionals. * Outcomes will be collected through Patient Reported Outcome Measures This notice is an intention to award a contract under the competitive process. The approximate lifetime value of the contract for this lot is PS7,844,990 including extensions. This contract is for a new service. This contract is awarded to a new provider. The dates between which the services are intended to be provided, are 1st April 2025 - 31st March 2030 including extensions.

Options: Optional Extension of up to 2 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038166-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2024 |
| Submission deadline | 27 Aug 2024 |
| Future notice date | Not specified |
| Award date | 21 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,829,975 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £25,685,486 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD |
| Additional buyers | NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD |
| Locality | CHIPPENHAM |
| Post town | Swindon |
| Postcode | SN15 1GG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Chippenham Monkton |
| Westminster constituency | Chippenham |
| Delivery location | TLK1 Gloucestershire, Wiltshire and Bristol/Bath area |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ALABARE; SECOND STEP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85144000 - Residential health facilities services
- 85312500 - Rehabilitation services
- 85323000 - Community health services

## Release History

- 26 Nov 2024 at 14:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038166-2024
- 22 Jul 2024 at 16:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022748-2024

## Notice URLs

- https://bsw.icb.nhs.uk
- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04837a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04837a.json.
