---
title: "24000000"
ocid: "ocds-h6vhtk-048440"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048440"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048440.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048440.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "ECL THE CARE & WELLBEING COMPANY"
published: "2024-07-24"
---

# 24000000

Buyer: ECL THE CARE & WELLBEING COMPANY  
Current stage: Tender  
OCID: ocds-h6vhtk-048440

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048440)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-048440.json)

## Summary

The ECL The Care & Wellbeing Company is seeking a comprehensive digital care and client management system aimed at enhancing its support services. This procurement process, currently active within the tender stage, focuses on the software package and information systems industry category. The tender covers geographical areas including Essex, the London Borough of Havering, the London Borough of Barking and Dagenham, and West Sussex, with key tasks to be completed by the 16th of August, 2024. The procurement method follows a competitive procedure with negotiation, and the entire solution is budgeted at a maximum of £240,000, with contracts running for 6 years subject to renewal based on performance. The scope includes two primary lots: (1) Regulated, Sensory and Clinical Team and (2) Day Opportunities and Inclusive Employment.

This tender offers growth opportunities for businesses specialising in digital care solutions, software development, and integrated client management systems. Companies with expertise in electronic Medication Administration Records, mobile visit management, staff rostering, and client portals will find this particularly beneficial. Those capable of delivering custom integrations with existing HR, Payroll, Financial, and Billing systems will be well-positioned to compete. The ability to provide high-quality, compliant, and efficient services will be a key criterion for selection, making this tender ideal for innovative tech firms capable of handling large client databases and providing real-time management information.

## Notice

ECL is seeking a digital care and client management system to support the paperless delivery of support services to clients, both individually within their own homes and the community, as well as to groups of clients within building-based settings. The required solution includes client record management; electronic Medication Administration Records (eMAR); digital forms to support assessment, support planning, activity and incident recording; staff rostering; electronic visit management through mobile devices; location and mileage tracking; staff timesheets; client portal. The solution will provide management as well as clinical and care staff with real time information and reports to ensure safe, high quality, compliant and efficient services. The solution will also need to be capable of integrating with ECL's current and future Human Resources, Payroll, Financial and Billing systems.

### Lot Information

Regulated, Sensory and Clinical Team

Lot 1 All services except Day Opportunities and Inclusive Employment Geographical coverage currently includes: Essex, London Borough of Havering, London Borough of Barking and Dagenham and West Sussex Approx. no. of system users: 955 Mobile Device/App and Web users, plus additional 120 Web only users. Approx. no. of client records: At least 2,700 active clients at any point in time Total contract envelope: up to PS1.8M max (for 6 years term, covering one off implementation costs, licenses and an allowance for CPI).

Renewal: The contract will be awarded up to a maximum of 24 months subject to supplier performance.

Day Opportunities and Inclusive Employment

Lot 2 * Day Opportunities and Inclusive Employment services only * Geographical coverage currently includes Essex only (14-day centre sites) * Approx. no. of system users: 305 Mobile Device/App and Web users, plus additional 45 Web only users. * Approx. no. of client records: At least 1,300 active clients at any point in time * Total contract envelope: up to PS575k max (for 6 years term, covering o

Renewal: The contract may be extended up to 24 months subject to satisfactory supplier performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023074-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2024 |
| Submission deadline | 16 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | £18,575,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ECL THE CARE & WELLBEING COMPANY |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | TLH3 Essex |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Jul 2024 at 14:37 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023074-2024

## Notice URLs

- http://www.ecl.org
- https://eoecph.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048440. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048440.json.
