---
title: "Norfolk Community Learning Disability and Intensive Support Service"
ocid: "ocds-h6vhtk-048458"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048458"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048458.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048458.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK AND WAVENEY INTEGRATED CARE SYSTEM"
published: "2025-09-24"
---

# Norfolk Community Learning Disability and Intensive Support Service

Buyer: NHS NORFOLK AND WAVENEY INTEGRATED CARE SYSTEM  
Current stage: Award  
OCID: ocds-h6vhtk-048458

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## Summary

NHS Norfolk and Waveney Integrated Care System has successfully awarded a contract for the Norfolk Community Learning Disability and Intensive Support Service, a crucial health service initiative under the Provider Selection Regime (PSR). This service aims to support individuals with learning disabilities in Norfolk, ensuring access to both community and specialist health provisions. With a contract valued at approximately £33 million over three years, and an option for an extension of two additional years, the service will commence on 1st June 2025. The procurement process was led by an open procedure, emphasizing key criteria such as Quality and Innovation, with a focus on integration, collaboration, and sustainability in delivering effective health services in the UKH1 regions, particularly Norfolk and Waveney.

This tender provides significant opportunities for businesses experienced in delivering health services, especially those adept in engaging with community health initiatives. Businesses specializing in providing therapeutic interventions and healthcare transformation are well-suited to compete and contribute to the strategic service development outlined in the contract's objectives. The project aligns with the NHSE Service Model, offering pathways for business collaborations that aim to enhance disability services while fostering strategic partnerships with social care providers. Such opportunities support companies in expanding their services and leveraging expertise in similar large-scale health delivery frameworks.

## Notice

NHS Norfolk and Waveney Integrated Care Board invited suitably qualified and experienced providers to express their interest in delivering a Norfolk Community Learning Disability and Intensive Support Service

The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.

To classify as severe learning disability, the following features must be present:

* A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).
* A reduced ability to cope independently (impaired social functioning).
* This must begin before adulthood, with a lasting effect on development.

This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.

We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.

Service Aims
* Supporting access to mainstream health services.
* Enabling others to deliver high-quality, person-centered care.
* Delivering direct therapeutic interventions.
* Positive response to crisis situations.
* Quality assurance.
* Strategic service development and transformation in support of commissioners..

This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of PS6.614m per annum.

### Lot Information

Lot 1

'This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process'.

The objectives of this project was to commission a Norfolk Community Learning Disability and Intensive Support Service across the Norfolk & Waveney ICB region. To include LD Community Service in Norfolk, LD Psychiatry Service in Norfolk, and the LD Intensive Support Service which covers both Norfolk & Waveney. These services provide the community and secondary health services required for adults with a learning disability. Prevalence data suggests about 8,000 people live in Norfolk with a severe learning disability.

The objective is to provide a new service model aligned to the NHSE Service model Building the Right Support and the National Service Model of 2015. As part of the procurement process, we will ensure robust market and service user engagement to collect feedback to shape, integrate and improve the service. A particular focus of integration we will explore the benefits of partnership working between the LD Community service and Norfolk adult social care

The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.

To classify as severe learning disability, the following features must be present:

* A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).
* A reduced ability to cope independently (impaired social functioning).
* This must begin before adulthood, with a lasting effect on development.

This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.

We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.

Service Aims
* Supporting access to mainstream health services.
* Enabling others to deliver high-quality, person-centered care.
* Delivering direct therapeutic interventions.
* Positive response to crisis situations.
* Quality assurance.
* Strategic service development and transformation in support of commissioners..

This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of PS6.614m per annum.

Options: This is a 3 year contract with an option to extend for an additional 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/059382-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2025 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | 1 Sep 2024 |
| Award date | 2 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,070,000 |
| Lots value | £33,070,000 |
| Awards value | Not specified |
| Contracts value | £33,070,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK AND WAVENEY INTEGRATED CARE SYSTEM |
| Additional buyers | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 24 Sep 2025 at 14:44 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/059382-2025
- 12 Dec 2024 at 15:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/040138-2024
- 26 Sep 2024 at 17:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030873-2024
- 24 Jul 2024 at 16:22 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023110-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk//
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048458. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048458.json.