---
title: "NHS Norfolk and Waveney ICB Community Aural Micro-suction Service"
ocid: "ocds-h6vhtk-04845d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04845d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04845d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04845d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD"
published: "2026-04-02"
---

# NHS Norfolk and Waveney ICB Community Aural Micro-suction Service

Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04845d

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## Summary

NHS Norfolk and Waveney Integrated Care Board (ICB) recently initiated a public procurement process titled "Community Aural Micro-suction Service," classified under health services (CPV code: 85100000). This initiative aims to provide a community ear clearance service for patients aged 10 and above registered with a GP in Norfolk and Waveney, UK. The procurement process was conducted using an open procedure under the Provider Selection Regime (PSR) and adhered to health service regulations of 2023, distinct from the Public Contracts Regulations 2015. Initially planned to commence in 2024, the process included stages such as planning and tendering before reaching an award stage. Key feedback was sought during pre-tender engagement, with the amendment highlighting the abandonment of the process due to strategic organisational changes set for April 2026.

This service offer presents an opportunity for businesses skilled in healthcare and community health services to expand their offerings and presence in the Norfolk and Waveney region. Businesses that can effectively deliver services aligning with NHS Clinical Strategy objectives, such as reducing referrals to secondary care and promoting patient self-management, would find this tender particularly suitable. Engagement in this process could enhance growth potential through contracts spanning an initial three-year period, with potential extensions, aligning service offerings with broader NHS objectives and regional health needs. The estimated contract value previously outlined indicates considerable potential for revenue within a growing regional healthcare framework.

## Notice

NHS Norfolk and Waveney Integrated Care Board sought competitive offers for the provision of community aural microsuction to patients aged 10+ registered with a Norfolk and Waveney GP.

### Lot Information

Lot 1

The objective of this project is to commission community microsuction services for Norfolk and Waveney ICB.

'This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process'.

The key aims and objectives include the following:

To provide a community ear clearance service to manage patients according to pathway thresholds.
To reduce the number of unnecessary referrals to secondary care.
To perform the agreed services within the specified timeframes from receipt of referral to discharge to referrers.
To monitor demand and ensure appropriate capacity for the service.
To encourage patient self-management and reduce routine follow-ups where not clinically indicated.
To be delivered in manner that aligns and supports objectives outlined in the Norfolk and Waveney ICB Clinical Strategy:
Objective 1: See me as a whole person.
Objective 2: Be one high quality resilient service.
Objective 3: Reduce long waiting times.
Objective 4: Act early to improve health.
Objective 5: Be reliable.
Objective 6: Tackling health inequalities.

Outcomes:
Patients have a positive experience.
Care is delivered in a convenient community care setting.
Alleviate pressure on primary and secondary healthcare services by providing an alternative, community-based option for ear care.
Patients accepted and treated within the specified timeframes.
Patients leave empowered with the knowledge to self-manage where appropriate.
Staff trained to appropriate clinical and professional. Additional information: The awarded contract value includes the optional 2 year extension.

Options: Option to extend the contract for up to an additional 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031163-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2026 |
| Submission deadline | 27 Sep 2024 |
| Future notice date | 7 Aug 2024 |
| Award date | 21 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,011,175 |
| Lots value | £3,011,175 |
| Awards value | Not specified |
| Contracts value | £2,974,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTH NORFOLK PRIMARY CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 2 Apr 2026 at 16:59 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031163-2026
- 22 Nov 2024 at 16:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037905-2024
- 16 Sep 2024 at 16:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029606-2024
- 24 Jul 2024 at 16:52 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023115-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk//
- https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04845d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04845d.json.