---
title: "Provision of generalist Home Care Services"
ocid: "ocds-h6vhtk-04849c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04849c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04849c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04849c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2024-12-12"
---

# Provision of generalist Home Care Services

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04849c

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## Summary

The procurement process involves Gateshead Council as the buying organisation, aiming to secure "Provision of Generalist Home Care Services" across various service user groups. This tender touches on the industry category of Health and Social Work Services and spans multiple sub-zones within the UKC region. Although the procurement stage is complete, the tender went through several key stages starting from July 25, 2024, with an award date on November 22, 2024. The procurement method used was the open procedure, ensuring transparent and competitive bidding. The project was awarded to several suppliers including Hales Group Ltd, DK Home Support, and Comfort Call Limited, among others.

For businesses, this tender represents significant opportunities to grow by providing essential home care services funded by the council. Ideal candidates for such projects include service providers with experience in health and social care, particularly those skilled in handling diverse needs such as palliative care and support for individuals with physical or mental disabilities. Given the project’s division into numerous sub-zones, both large organisations and smaller enterprises have the opportunity to participate, depending on their capacity and specialisation. The diverse procurement criteria focused on quality and cost, which makes it suitable for businesses that can offer high-standard services while adhering to agreed-upon rates.

## Notice

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

### Lot Information

Zone 1A

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 1A

Options: Options to extend for a further x2 12 month period

Zone 1B

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 1B

Options: Options to extend for a further x2 12 month period

Zone 2A

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 2A

Options: Options to extend for a further x2 12 month period

Zone 2B

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 2B

Options: Options to extend for a further x2 12 month period

Zone 3A

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 3A

Options: Options to extend for a further x2 12 month period

Zone 3B

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 3B

Options: Options to extend for a further x2 12 month period

Zone 4A

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 4A

Options: Options to extend for a further x2 12 month period

Zone 4B

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 4B

Options: Options to extend for a further x2 12 month period

Zone 4C

This contract is divided into 9 geographical areas 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 4C. This lot reference to area 4C

Options: Options to extend for a further x2 12 month period

Sub Zone 1A

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 1B

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 2A

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 2B

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 3A

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 3B

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 4A

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 4B

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

Sub Zone 4C

Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040163-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2024 |
| Submission deadline | 27 Aug 2024 |
| Future notice date | Not specified |
| Award date | 22 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £70,278,058 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC North East (England), TLC2 Northumberland, and Tyne and Wear, TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 9 |
| Supplier names | BOOMERANG HEALTHCARE; CALDERDALE HOMECARE; CARE QUALITY SERVICES; COMFORT CALL; DALE CARE; DK HOME SUPPORT; HALES GROUP; PERFECT CARE; THE HUMAN SUPPORT GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Dec 2024 at 17:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/040163-2024
- 26 Jul 2024 at 07:44 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023318-2024
- 25 Jul 2024 at 12:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023227-2024

## Notice URLs

- http://www.gateshead.gov.uk
- http://www.nepo.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04849c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04849c.json.
