---
title: "Integrated Urgent Care (including GP Extended Access) Services for West Essex CCG"
ocid: "ocds-h6vhtk-0484e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0484e5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0484e5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0484e5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2024-08-06"
---

# Integrated Urgent Care (including GP Extended Access) Services for West Essex CCG

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0484e5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0484e5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0484e5.json)

## Summary

The NHS Hertfordshire and West Essex Integrated Care Board (ICB) has announced a contract modification for the Integrated Urgent Care (IUC) Services for West Essex CCG, now incorporating services for Hertfordshire. The contract, which was initially planned for five years with an activated four-year extension, totals a nine-year term effective from April 1, 2019, to March 31, 2028. This modification brings together NHS 111 call handling, NHS 111 online services, Clinical Assessment Services (CAS), and Primary Care Out of Hours (OOH) services under one umbrella, extending the scope to include the Acute In Hours Visiting Service for East and North Hertfordshire patients. The procurement process, which falls under the Health Care Services (Provider Selection Regime) Regulations 2023, has been designed to ensure continuity and integration of urgent care services across the Hertfordshire and West Essex ICB footprint, aligning with regional health transformation goals. Significant dates include the formal modification decision made in September 2023 and the contract modification effective from June 27, 2024, with the adjusted total value set to increase significantly to £126,807,743.

This tender offers substantial growth opportunities for businesses specialising in healthcare services, particularly those with experience in urgent care, clinical assessment, and integrated digital health solutions. Companies capable of providing NHS 111 services, both telephonic and online, as well as those offering robust out-of-hours primary care solutions, would find this opportunity particularly advantageous. By participating in this contract, businesses can contribute to a vital public health initiative, thereby enhancing their portfolio and establishing a strong foothold in the public sector healthcare market within the UK. Suppliers should demonstrate their ability to handle considerable service demands and ensure seamless integration across different healthcare service areas to meet the ICB's comprehensive and transformative service requirements.

## Notice

The IUC service for Hertfordshire and West Essex includes:
* NHS 111 call- handling service, 
* NHS 111 on-line service, 
* Clinical Assessment Service (CAS), 
* Primary Care Out of Hours (OOH) service
The contract will also include the Acute In Hours Visiting Service for East and North Hertfordshire patients.

### Lot Information

Lot 1

The IUC service for Hertfordshire and West Essex includes:
* NHS 111 call- handling service, 
* NHS 111 on-line service, 
* Clinical Assessment Service (CAS), 
* Primary Care Out of Hours (OOH) service

The contract will also include the Acute In Hours Visiting Service for East and North Hertfordshire patients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024735-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Jun 2024 |
| Contract period | 31 Mar 2019 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £126,807,743 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HUC |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 6 Aug 2024 at 15:42 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024735-2024
- 26 Jul 2024 at 10:17 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/023355-2024

## Notice URLs

- http://www.hucweb.co.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:308364-2018:TEXT:EN:HTML
- https://www.hertsandwestessex.icb.nhs.uk/
- https://www.judiciary.uk/courts-and-tribunals/high-court/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0484e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0484e5.json.