---
title: "First Federation Trust - ICT Managed Service"
ocid: "ocds-h6vhtk-048512"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048512"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048512.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048512.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FIRST FEDERATION TRUST"
published: "2025-10-30"
---

# First Federation Trust - ICT Managed Service

Buyer: FIRST FEDERATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-048512

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## Summary

The procurement process for the ICT Managed Service by First Federation Trust has reached the award stage, with RM Education Ltd appointed as the supplier. This initiative is part of a comprehensive programme that will deliver IT services, including consulting, software development, and support, across all schools within the Trust. Central to this project is the need for flexibility to accommodate ad-hoc purchases and small projects required by individual schools. The procurement, completed through an open procedure, covers locations in regions UKK4 and UKK25, with services provided at Blackpool CE Primary School in Liverton, Newton Abbot. The contract, valued at £5.2 million, was signed on 20 December 2024, marking a strategic move to enhance the Trust's ICT framework.

This tender offers significant growth opportunities for businesses operating within the IT sector, particularly those with expertise in ICT managed services, project implementation, and training. Companies that can navigate the educational sector's unique demands and deliver high-quality IT services will find this project particularly beneficial. The Trust's requirement for a consistent yet adaptable service framework means that companies with experience in large-scale IT deployments in educational settings and the capability to handle both hardware and software procurement under compliant processes can greatly benefit. This provides a fertile ground for growth and expansion, especially for businesses positioned to meet the technical and service quality criteria set by the Trust.

## Notice

First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time - all to a set of standards. At the same time a high quality managed service needs to be consistently delivered.

### Lot Information

Lot 1

Given the value involved and the critical nature of ICT to support teaching learning and management it is vital the Trust and Supplier establishes an operating model that not only works for both parties but also delivers both to time and understanding the nuances of working in an educational environment. From the information provided it is absolutely clear that this procurement is all about delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time- all to a set of standards. At the same time a high quality managed service needs to be consistently delivered. It is therefore critical that all parties know what is going on when and whilst formal monthly reporting is clearly a key necessity so is establishing an effective operating model that is resourced at the right times with the right people who can interface with both staff at Trust and school level.

Options: The Trust has an expectation to procure all the hardware and software it needs through the chosen bidder so long as a satisfactory method to show value for money can be agreed so as to assure the Trust that it is securing best value and is a compliant procurement process. Although for large volume and/or high value requirements the Trust reserves the right to procure separately and potentially through established public sector buying organisation frameworks.

Renewal: There will be an option to extend for a period of up to a further twelve (12) months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/069869-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2025 |
| Submission deadline | 26 Aug 2024 |
| Future notice date | Not specified |
| Award date | 20 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRST FEDERATION TRUST |
| Locality | NEWTON ABBOT |
| Post town | Torquay |
| Postcode | TQ12 6JB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Teignbridge |
| Electoral ward | Haytor |
| Westminster constituency | Central Devon |
| Delivery location | TLK25 Dorset, TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RM EDUCATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72224100 - System implementation planning services
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 72253200 - Systems support services
- 72261000 - Software support services
- 72267200 - Repair of information technology software
- 72315200 - Data network management services
- 72500000 - Computer-related services
- 72510000 - Computer-related management services
- 72540000 - Computer upgrade services
- 72541000 - Computer expansion services
- 72590000 - Computer-related professional services
- 72600000 - Computer support and consultancy services
- 72610000 - Computer support services
- 72611000 - Technical computer support services
- 72700000 - Computer network services

## Release History

- 30 Oct 2025 at 16:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/069869-2025
- 23 Aug 2024 at 09:08 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026976-2024
- 26 Jul 2024 at 13:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023436-2024

## Notice URLs

- https://www.firstfederation.org
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
- https://www.mytenders.co.uk
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43358

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048512. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048512.json.