---
title: "Records Information Management, Digital Solutions and Associated Services"
ocid: "ocds-h6vhtk-048524"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048524"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048524.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048524.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE"
published: "2024-07-26"
---

# Records Information Management, Digital Solutions and Associated Services

Buyer: THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE  
Current stage: Planning  
OCID: ocds-h6vhtk-048524

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048524)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-048524.json)

## Summary

The Crown Commercial Service (CCS), acting through The Minister for the Cabinet Office, has announced a forthcoming collaborative agreement for Records Information Management, Digital Solutions, and Associated Services, aimed at benefiting UK Central Government Departments along with other public sector bodies across various regions. The procurement process is currently in the planning stage with key expressions of interest to be submitted by 31st July 2024. The procurement, identified as RM6346, encompasses multiple lots such as off-site records management, digital workflow solutions, NHS patient records management, and specialised records management services, slated for an estimated value of £300 million over seven years. The CCS will utilise an eSourcing system, potentially involving an electronic auction for this competition.

This tender provides substantial growth opportunities for businesses specialising in records management, digital solutions, cloud hosting, and associated services. Companies that hold certifications like ISO27001, ISO27002, BS EN 15713, and others in records management and security standards will find this lucrative. Suppliers can cater to diverse public sector needs, from local authorities to healthcare and educational establishments, ensuring wide applicability and potential for long-term contracts. The segmented lot approach means businesses of various sizes and specialisations will have the chance to participate and contribute to strengthening public sector records management capabilities across the UK.

## Notice

Crown Commercial Service (CCS) acting as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Records Information Management, Digital Solutions and Associated Services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education (including schools, colleges and other educational establishments), Charities and third sector and Devolved Administrations. Suppliers are advised to refer to 'ADDITIONAL INFORMATION SECTION V1.3' below for further important information.

### Lot Information

Records Information Management Services

SL1: Off Site Records Information Management Service SL2: Off Site Storage of Inactive Records SL3: On and/or Off Site Secure Shredding, Destruction and Disposal Services SL4: On and/or Off Site Combined Records Information Management Services SL5: On and/or Off Site Scanning Services (this service line cannot be used in isolation) Additional information: To participate in Lot 1, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001

Digital Workflow and Cloud Hosting Solutions

SL1: Digital Workflow Solutions SL2: Cloud Based Hosting Service SL1: Digital Workflow Solutions SL2: Cloud Based Hosting Service Additional information: To participate in Lot 2, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001 Required to follow & demonstrate compliance with relevant National Cyber Security Centre (NCSC) guidance.

Full Management of National Health Service (NHS) Patient Records (Off site)

* clinic preparation and management of NHS patient records * digitisation (scanning) of patient records * Off Site storage of patient records at supplier's site(s) * third party interim resources * On Site managed service * shredding, destruction and disposal (On and/or Off Site) Additional information: To participate in Lot 3, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001 BSI5454

Specialist Records Management Services (On and/or Off Site)

SL1: Listing SL2: Cataloguing SL3: Appraisal and Selection SL4: Sensitivity Review (Triage and/or Fully Managed) Service SL5: Record Preparation Service Additional information: Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 4 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 - Information Security Standard BS 7858 - Security Screening

Combined Digital Workflow, Cloud Based Hosting and Records Information Management

SL1: Digital Workflow Solutions SL2: Cloud Based Hosting Services SL3: Scanning Services SL4: Interim Technical Resource SL5: Off Site Records Information Management Service SL6: Off Site Storage of Inactive Records SL7: Secure Shredding, Destruction and Disposal Services SL8: Off site and/or On Site Combined Records Information Management Services Additional information: To participate in Lot 5, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001 Required to follow and demonstrate compliance with relevant National Cyber Security Centre (NCSC) guidance.

TBC

TBC: SL1: On-Site Storage of Active Physical Records SL2: On-Site Storage of Inactive Physical Records SL3: On/Off Combination Physical Records SL4: On/Off Shredding Destruction and Disposal SL5: Scanning services SL6: Data Entry services SL7: Digital Workflow Solutions SL8: Cloud Hosting (SaaS) Solution SL9: Bulk Scanning Services (including file preparation) SL10: 3rd Party Interim Technical Resources Additional information: TBC

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023470-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | 24 Jun 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 63 - Supporting and auxiliary transport services; travel agencies services
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 92 - Recreational, cultural and sporting services

### Codes

- 48311100 - Document management system
- 63120000 - Storage and warehousing services
- 63121000 - Storage and retrieval services
- 63121100 - Storage services
- 64216200 - Electronic information services
- 72312000 - Data entry services
- 72312100 - Data preparation services
- 72312200 - Optical character recognition services
- 72313000 - Data capture services
- 72512000 - Document management services
- 79131000 - Documentation services
- 79212000 - Auditing services
- 79212200 - Internal audit services
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79410000 - Business and management consultancy services
- 79995100 - Archiving services
- 79995200 - Cataloguing services
- 79996100 - Records management
- 79999100 - Scanning services
- 92512000 - Archive services
- 92512100 - Archive destruction services

## Release History

- 26 Jul 2024 at 15:02 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023470-2024

## Notice URLs

- https://crowncommercialservice.bravosolution.co.uk
- https://www.contractsfinder.service.gov.uk/Notice/91651b02-d9ae-4425-bbd3-72aa5b234768
- https://www.gov.uk/ccs

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048524. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048524.json.
