---
title: "PRJ2015 South East London 111 Procurement Update (15.01.2025)"
ocid: "ocds-h6vhtk-048625"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048625"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048625.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048625.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS SOUTH EAST LONDON INTEGRATED CARE BOARD"
published: "2025-01-15"
---

# PRJ2015 South East London 111 Procurement Update (15.01.2025)

Buyer: NHS SOUTH EAST LONDON INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-048625

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-048625.json)

## Summary

The NHS South East London Integrated Care Board (SEL ICB) is overseeing the procurement process titled "PRJ2015 South East London 111 Procurement Update (15.01.2025)" related to health services. The procurement involves designing a new integrated urgent care service model to replace the current 111 contract, set to expire in March 2026. Initially scheduled to commence in January 2025, the procurement has been delayed by one year to align with forthcoming national guidance and the new NHS 10-year plan. This update allows the SEL ICB to fully assess and integrate national requirements into its local proposals. The procurement stage is currently at tender planning, with significant development and stakeholder engagement completed.

For businesses, this tender presents substantial opportunities for growth, especially for those specialising in health services such as call handling and clinical assessments. Companies adept in integrating local care services and meeting NHS specifications will find this tender particularly beneficial. Engaging in this procurement could establish long-term partnerships with the NHS, making this an appealing opportunity for both established healthcare providers and innovative newcomers looking to expand their footprint in the health services sector.

## Notice

The ICB's current 111 contract comes to an end in March 2026 and the ICB has been working over the last 18 months to develop its future service model for integrated same day urgent care and as part of this service, its proposals for the future provision of 111 services. This includes the separation of the current call handling and clinical assessment aspects of the service, with a proposed SEL wide call handling service and the establishment of borough based integrated delivery units that will provide a clinical assessment service for callers alongside other locally integrated care services.

The planned procurement timetable was for the process to commence in January 2025, with the completion of the procurement process and establishment of the new service by April 2026. 
The ICB Board met in December 2024 to review progress in preparing for procurement and to determine next steps. The Board recognised and welcomed the significant development work that had been undertaken and considered that from a planning and stakeholder engagement perspective the ICB was ready to procure in January 2025.

However, the Board was mindful of the fact that national guidance around the future commissioning and provision of 111 services is due imminently, alongside the development of a new NHS 10 year plan. The Board recognised the importance of ensuring alignment of SEL's plans with the strategic direction and requirements set out nationally. For this reason, the Board determined that that ICB should delay its planned procurement pending receipt of the national guidance to enable a full assessment of requirements to be made by the ICB, thereby ensuring a 111 model for the future that is consistent with expected national outcomes. 

The Board will be delaying its procurement for one year to enable national guidance to be released and assessed and any required changes to the ICB's proposals to be made.

### Lot Information

Lot 1

This is an early Market Engagement opportunity for the named future procurement, not an 'Expression of Interest' Stage. Additional information: This is an early Market Engagement opportunity for the named future procurement, not an 'Expression of Interest' Stage.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001333-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | 3 Feb 2026 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH EAST LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 2QH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | London Bridge & West Bermondsey |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 15 Jan 2025 at 12:00 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001333-2025
- 31 Jul 2024 at 07:54 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023867-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.selondonics.org/icb

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048625. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048625.json.
