---
title: "National Framework Agreement for the provision of Secure Patient Transport Services"
ocid: "ocds-h6vhtk-04869f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04869f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04869f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04869f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST"
published: "2025-10-22"
---

# National Framework Agreement for the provision of Secure Patient Transport Services

Buyer: COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04869f

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## Summary

The Countess of Chester Hospital NHS Foundation Trust is establishing a National Framework Agreement for Secure Patient Transport Services under the Health Care Services (Provider Selection Regime) Regulations 2023, intended for use by a variety of relevant authorities across England. This procurement process is currently at the tender stage, following an update on 22nd October 2025. The agreement is classified under health services and is designed for a period of 2 years with options to extend for up to 2 additional years. Notably, key decisions have already been concluded, with contracts awarded on 16th October 2024 to multiple suppliers, including 360 Ambulance Service Ltd, Prometheus Safe & Secure Ltd, and others, for a total contract value of £25 million per lot, excluding VAT.

This framework provides significant opportunities for businesses specialising in secure patient transport services to engage with multiple health authorities across the UK. SMEs, in particular, are strategically positioned to leverage their expertise in delivering high-quality, safe transport solutions. With a focus on quality and innovation, integration, and improving access to care, businesses can contribute to reducing health inequalities while enhancing service delivery. The procurement method followed is open, providing a competitive environment that encourages entities with robust service offerings and capacities to participate actively. Interested parties should find this framework beneficial for expanding their market reach and fostering growth through engagements with NHS entities.

## Notice

The Countess of Chester Hospital NHS Foundation Trust wishes to establish a Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations). "Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act. For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement. This framework agreement aims to support mental health patient requirements through the provision of secure patient transport services. This framework will run for a term of 2 years with options to extend for up to a further 2 years in annual increments.

### Lot Information

Lot 1

DESCRIPTION OF SERVICES The Supplier will provide secure patient transport services. The expected outcomes of the Services will be: * Provide patients with a safe, professional, and quality service which is appropriate to their needs. * Provide the appropriate vehicle and accompanying suitably qualified and experienced staff in a timely manner. * Convey patients to the appropriate destination in a vehicle suitable for their needs, ensuring their dignity and respect. * Provide a high-quality service based on individual patient needs which meets industry best practice and NICE guidance. * Provide an efficient, easy to use booking system for Contracting Authorities to utilise to minimise delays. * Provide all appropriate paperwork and service level reports in accordance with national and local requirements. * Eliminate aborted journeys/empty vehicles to provide a financially and environmentally sustainable service. REASON FOR NOTICE This is an intention to award notice to conclude a framework agreement using the competitive process. LIFETIME VALUE OF AGREEMENT PS25,000,000 RELEVANT AUTHORITIES ABLE TO USE THE AGREEMENT The Countess of Chester Hospital NHS Foundation Trust wishes to establish a new Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations). "Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act. For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement. DURATION OF AGREEMENT The framework will run for a term of 2 years with options to extend for up to a further 2 years in annual increments.

Options: The framework will run for a term of 2 years with options to extend for up to a further 2 years in annual increments.

Renewal: The framework will run for a term of 2 years with options to extend for up to a further 2 years in annual increments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/067457-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2025 |
| Submission deadline | 3 Sep 2024 |
| Future notice date | Not specified |
| Award date | 15 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £25,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST |
| Additional buyers | ALL RELEVANT AUTHORITIES AS DEFINED IN SECTION 12ZB(7) OF THE NATIONAL HEALTH SERVICE ACT 2006 (AND ANY SUCCESSOR BODIES) SHALL BE ELIGIBLE USERS OF THIS FRAMEWORK.; “RELEVANT AUTHORITY” IS DEFINED IN SECTION 12ZB(7) OF THE NATIONAL HEALTH SERVICE ACT 2006. IT MEANS A COMBINED AUTHORITY, AN INTEGRATED CARE BOARD, A LOCAL AUTHORITY IN ENGLAND, NHS ENGLAND, AN NHS FOUNDATION TRUST OR AN NHS TRUST ESTABLISHED UNDER SECTION 25 OF THAT ACT. |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1UL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 10 |
| Supplier names | 360 AMBULANCE SERVICE; DEFINITIVE PSA LIMITED TRADING AS SECURE 24; ELITE MEDICAL AND AMBULANCE SERVICES; ERS TRANSITION TRADING AS EMED GROUP; HEALTH CONNECTIONS PTS; NERAMS; PEGASUS MEDICAL (1808; PROMETHEUS SAFE & SECURE; SECURE CARE; VCARE24 |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 60 - Transport services (excl. Waste transport)
- 85 - Health and social work services

### Codes

- 34114122 - Patient-transport vehicles
- 60000000 - Transport services (excl. Waste transport)
- 85100000 - Health services
- 85143000 - Ambulance services

## Release History

- 22 Oct 2025 at 11:56 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/067457-2025
- 13 Feb 2025 at 18:38 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005034-2025
- 11 Feb 2025 at 11:57 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004518-2025
- 18 Dec 2024 at 09:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/040706-2024
- 27 Nov 2024 at 11:10 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/038263-2024
- 23 Oct 2024 at 07:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034236-2024
- 1 Aug 2024 at 09:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024081-2024

## Notice URLs

- http://www.coch.nhs.uk
- http://www.nhssourcing.co.uk
- https://www.coch-cps.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04869f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04869f.json.