---
title: "Multi-Agency Case Management System"
ocid: "ocds-h6vhtk-0486c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486c3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0486c3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0486c3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LINCOLNSHIRE COUNTY COUNCIL"
published: "2025-04-04"
---

# Multi-Agency Case Management System

Buyer: LINCOLNSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0486c3

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0486c3.json)

## Summary

Lincolnshire County Council, acting on behalf of the Safer Lincolnshire Partnership, initiated a procurement process for a Multi-Agency Case Management System aimed at tackling anti-social behaviour and supporting domestic abuse services. This procurement, coded DN734757, falls under the "Software package and information systems" category (CPV 48000000) and targets goods within the UKF3 region. Initially planned in August 2024, the tender moved through various stages, including active tendering in January 2025, before ultimately being cancelled by April 2025. The restricted procedure method was employed for the selective procurement process, governed by the CELEX legal basis, with an original end date for tender submissions on 12 February 2025.

This tender presented significant growth opportunities for businesses specialising in cloud-hosted software solutions, particularly those with expertise in developing case management systems and supporting multi-agency collaborations. Companies equipped to deliver comprehensive support and maintenance services, capable of facilitating information sharing and tracking incidents effectively, would have found this tender particularly suitable. Although the contract was discontinued, similar future opportunities within this niche can offer substantial avenues for businesses aiming to provide advanced software solutions for public safety and community services.

## Notice

The Council is leading the procurement, on behalf of the Safer Lincolnshire Partnership, of a fully supported and maintained, cloud hosted solution to support tackling anti-social behaviour and the delivery of domestic abuse support services. The System is required to provide case management functionality, a means to capture and record incidents, interventions and support, share information between agencies, and identify repeat or vulnerable victims and perpetrators by locality.

### Lot Information

Lot 1

The Council is leading the procurement, on behalf of the Safer Lincolnshire Partnership, of a fully supported and maintained, cloud hosted solution to support tackling anti-social behaviour and the delivery of domestic abuse support services. The System is required to provide case management functionality, a means to capture and record incidents, interventions and support, share information between agencies, and identify repeat or vulnerable victims and perpetrators by locality.

Renewal: Option to extend by two periods of up to 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013152-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2025 |
| Submission deadline | 12 Feb 2025 |
| Future notice date | 25 Aug 2024 |
| Award date | 4 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LINCOLNSHIRE COUNTY COUNCIL |
| Locality | LINCOLN |
| Post town | Lincoln |
| Postcode | LN1 1BA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Carholme |
| Westminster constituency | Lincoln |
| Delivery location | TLF3 Lincolnshire |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Apr 2025 at 14:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013152-2025
- 14 Jan 2025 at 11:50 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001156-2025
- 13 Jan 2025 at 15:18 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001055-2025
- 1 Aug 2024 at 12:57 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/024140-2024

## Notice URLs

- https://procontract.due-north.com
- https://procontract.due-north.com/Advert?advertId=ee25fe44-bbd1-ef11-8133-005056b64545&fromProjectDashboard=True
- https://procontract.due-north.com/Advert?advertId=f56775c0-0450-ef11-812d-005056b64545
- https://procontract.due-north.com/Advert?advertId=f56775c0-0450-ef11-812d-005056b64545&fromProjectDashboard=True
- https://www.lincolnshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0486c3.json.