--- title: "Provision of Mobile Work Management, Corporate Asset Register Service Support Maintenance and System Optimisation" ocid: "ocds-h6vhtk-0486db" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486db" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0486db.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0486db.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NI WATER AND ITS SUBSIDIARIES" published: "2024-08-01" --- # Provision of Mobile Work Management, Corporate Asset Register Service Support Maintenance and System Optimisation Buyer: NI WATER AND ITS SUBSIDIARIES Current stage: Planning OCID: ocds-h6vhtk-0486db [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486db) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0486db.json) ## Summary NI Water and its subsidiaries are planning a procurement process titled "Provision of Mobile Work Management, Corporate Asset Register Service Support Maintenance and System Optimisation". This process falls under the IT services category, specifically consulting, software development, Internet, and support. The project aims to secure support and development services for their Mobile Work Management and Corporate Asset Register systems starting from July 2026. As part of their ongoing digital transformation programme, the buying organisation seeks to enhance efficiency and service delivery across Northern Ireland. The procurement stage is currently in the planning phase with the tender period ending on 14th September 2024. Future notice for further communication is expected by 1st December 2024. This tender creates substantial business growth opportunities, particularly for IT service providers skilled in system optimisation, asset management, and application support. Companies experienced in Managed Services will find this contract beneficial, especially those with capabilities in integrating multiple systems and platforms. The opportunity is particularly well-suited for businesses familiar with Hitachi Ellipse, ClickSchedule, and AMT-Sybex Fieldreach or those adept with IFS Planning and Schedule Optimisation systems. By participating, businesses can play a crucial role in NI Water’s strategic initiatives while positioning themselves as key partners in long-term digital transformation efforts. ## Notice Due to the approaching expiration of the Managed Service contract for the support of our Mobile Work Management and Corporate Asset Register ( MWM/CAR) system in July 2026, NI Water requires a provider to support and develop the system and its component applications from July 2026 to July 2029. Post contract award NI Water envisages a strategic review will determine next steps. However during the life of the contract NI Water will seek to optimise the system to approach a Best of Breed model which may be migrated to a system aligned with our finance or customer systems to minimis overall cost of ownership going forward from the end of the contract ### Lot Information Lot 1 NI Water is responsible for the supply and distribution of drinking water and the provision of sewerage services for approximately 818,000 domestic, agricultural and business customers throughout Northern Ireland. We have embarked on an Digital Transformation Programme, focused on enhanced service delivery. We want to deliver services that are designed around our customer, offering a world class experience which will satisfy demanding contemporary expectations. Since 2009 NI Water has been using an MWM/CAR system based on Hitachi Ellipse, ClickSchedule and AMT-Sybex Fieldreach to plan and manage the work of our field crews, currently numbering 450. A separate programme is currently underway to replace ClickSchedule (which is end of support ) with IFS Planning and Schedule Optimisation (PSO) (SaaS) for the scheduling element of the system which is due to complete in early 2025. The system is integrated through AMT-Sybex Affinity Integration Broker (AIB) and includes a bespoke tool for asset management, Bulk Upload and Data Integrity (BUDI), which is used to validate and view assets included in the Ellipse database. AIB facilitates integration to NI Water's Oracle Financial System, Aptumo Customer System, our ESRI GIS system and to our contractor's systems, a standardised contractor interface. The Managed Services includes all aspects of system maintenance and 3rd Party licensing. Within the lifetime of the Managed Service contract NI Water aspires tp expand the usage of the system to include Works Order Management (WOM) across the organisation and to optimise the efficient use of the component applications and the system architecture with a view to achieving Best of Breed system configuration. The Managed Service provider will therefore be required to provide specialist application support both to end users and for the improvement of the system architecture. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024174-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Aug 2024 | | Submission deadline | 14 Sep 2024 | | Future notice date | 1 Dec 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NI WATER AND ITS SUBSIDIARIES | | Locality | BELFAST | | Post town | Northern Ireland | | Postcode | BT14 6TE | | Country | Northern Ireland | | ITL 1 | TLN Northern Ireland | | ITL 2 | TLN0 Northern Ireland | | ITL 3 | TLN06 Belfast | | Local authority | Belfast | | Electoral ward | Chichester Park | | Westminster constituency | Belfast North | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 1 Aug 2024 at 14:22 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/024174-2024 ## Notice URLs - https://etendersni.gov.uk/epps ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0486db.json.