---
title: "Managed Bank Services for 111"
ocid: "ocds-h6vhtk-0486f0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486f0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0486f0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0486f0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON AMBULANCE SERVICE NHS TRUST"
published: "2025-04-24"
---

# Managed Bank Services for 111

Buyer: LONDON AMBULANCE SERVICE NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0486f0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486f0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0486f0.json)

## Summary

The London Ambulance Service NHS Trust recently concluded the procurement process for "Managed Bank Services for 111", aimed at outsourcing staff bank services to support their Integrated Urgent Care service. This procurement falls under the services category, specifically focusing on the supply of personnel, including temporary staff, classified under CPV code 79620000. Conducted through an open procedure, the contract was awarded on 24th April 2025 to INTEGRATED CARE GROUP LIMITED, with the contract valued at £14,800,000 and signed on 30th March 2025. The location of service provision is in the UKI region, with final delivery expectations covering a significant span of time to ensure resilience and innovation support for the ambulance service.

This tender presents substantial opportunities for businesses specialising in personnel management and outsourcing services, particularly those experienced with large-scale, complex arrangements within the healthcare sector. Companies with expertise in executing open procurement strategies and fulfilling NHS employment standards may find lucrative prospects in participating in similar contracts. The focus on technical quality and cost within a structured tendering environment further enables businesses to leverage innovative recruitment and workforce management practices to enhance service delivery within the health sector. Businesses adept at managing such contracts could gain a strong foothold and showcase their capabilities to other public sectors requiring similar services.

## Notice

The London Ambulance Services requires a supplier to provide an outsourced staff bank service for roles required by the 111/Integrated Urgent Care service.

The outsourced staff bank will provide workers who deliver flexible cover and support for planned and unplanned gaps in staffing. The staff bank will help manage our workforce and maximise shift fill rates and there is no commitment to hours.

### Lot Information

Lot 1

Open Procurement awarded via most advantageous tender criteria - 60% technical and 40% commercial

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016813-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2025 |
| Submission deadline | 13 Sep 2024 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £19,000,000 |
| Lots value | £19,000,000 |
| Awards value | Not specified |
| Contracts value | £14,800,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON AMBULANCE SERVICE NHS TRUST |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTEGRATED CARE GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79610000 - Placement services of personnel
- 79620000 - Supply services of personnel including temporary staff

## Release History

- 24 Apr 2025 at 13:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016813-2025
- 1 Aug 2024 at 15:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024207-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://icsgroupltd.com/
- https://www.judiciary.uk/courts-and-tribunals/high-court/
- https://www.londonambulance.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0486f0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0486f0.json.