--- title: "C298925 - Provision of Crisis House in Redbridge (Most Suitable Provider Process)" ocid: "ocds-h6vhtk-0487d9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0487d9" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0487d9.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0487d9.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NORTH EAST LONDON NHS FOUNDATION TRUST" published: "2024-08-05" --- # C298925 - Provision of Crisis House in Redbridge (Most Suitable Provider Process) Buyer: NORTH EAST LONDON NHS FOUNDATION TRUST Current stage: Planning OCID: ocds-h6vhtk-0487d9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0487d9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0487d9.json) ## Summary The North East London NHS Foundation Trust is in the planning stage for a contract to provide a Crisis House in the London Borough of Redbridge. This procurement falls under the community health services category and is being conducted via the Most Suitable Provider Process under the Provider Selection Regime. The contract is valued at £2,520,000 and is set to commence in September 2024 with a duration until September 2026, with an option for two additional one-year extensions. Key dates include the deadline for expressions of interest by 12:00 on 13th August 2024 and future notices expected around 14th August 2024. The selected provider will deliver mental health crisis support services in a community setting. This tender offers significant business growth opportunities, particularly for providers specialising in mental health services, crisis intervention, and accommodation management. Suitable candidates will be those with experience in delivering trauma-informed, autism-informed, and equity-focused care models and who can integrate peer support and collaboration with local community assets. Businesses equipped to supply suitable accommodation and adhere to stringent security and safety guidelines, while ensuring rapid turnaround for service users, will find this tender lucrative and aligned with their service capabilities. ## Notice This is a notice to inform the market of the intention to commission a contract for a Crisis House in the Redbridge area via the Most Suitable Provider Process under the Provider Selection Regime. ### Lot Information Lot 1 The Health Care Services (Provider Selection Regime) Regulations 2023, Paragraph 10 - The Most Suitable Provider Process is being used to commission this service. This notice will be live for fourteen (14) days from the date of publication. This is a notice to inform the market of the intention to commission a contract for a Crisis House in the London Borough of Redbridge. Crisis Houses offer an alternative to hospital for users of service to remain in a community-based setting with 24/7 mental health support, where they are at the centre of their own high-quality, rights-based care as citizens within their local community. Currently there are no such mental health crisis alternatives in Outer North East London. NELFT proposes to commission a Crisis House within the London Borough of Redbridge. Redbridge has a population of 306,000 and residents from an Asian background (52%) are the largest ethnic group, followed by White British (23%). Residents with Bangladeshi and Pakistani background also experience some of the worst health outcomes across the borough. 12% of the Redbridge population is income deprived, which is lower than the national average (12.9%). In Redbridge the levels of deprivation are concentrated in specific areas. The South and Northeast of the borough have the highest rates of deprivation and the highest levels are around Ilford. It also has a much higher rate of homelessness than the other NELFT boroughs, which is of particular importance to the new service as those affected can be up to 15 times more likely to suffer from Severe Mental Illness (SMI) (Redbridge JSNA 2021). The recent stakeholder engagement undertaken by PPL on behalf of NELFT in December 2023 identified key features of a service to support people in mental health crisis. One of the comments from that engagement specifically stated: "There is a need for a respite spot - somewhere where someone can be away from their family environment and does not necessarily need an inpatient admission but needs a place to go and decompress and prevent things escalating to a place they do need an admission." This brief crisis intervention will seek to reduce the need for acute, inpatient admission; support the private sector bed exit plan and contribute to the Trust's ambition of zero out of area placements. The Crisis House will be a collaboration between NELFT Redbridge community and crisis services and the Provider. The key elements of the Crisis House are that it be voluntary sector delivered using a trauma-informed, autism-informed and equity-focused approach; includes peer support in the interventions and links with the person's support network, local community assets and other key partner agencies. People accessing the Crisis House will be experiencing a period of mental health crisis and will access the service to be and feel safe. People will be able to take part in a choice of therapeutic support while in the Crisis House that will help towards crisis resolution. Redbridge mental health services from NELFT will provide clinical input to the service. The Provider will supply suitable accommodation in the London borough of Redbridge, which will accommodate between seven and nine users of service. Each user of service will have a furnished bedroom and will also have access to private toilet and bathing facilities and kitchen and dining provision. Users of service admitted will be allocated to their designated room with the Provider logging and tracking this information for reporting during their stay. Upon the completion of their stay, the Provider will be expected to clean and prepare the room within shortest period possible to ensure there is a sufficient turnaround with rooms for future users of service. The coproduced House Charter will inform users of service the consequences where intentional damage has been caused. It will not be the responsibility of NELFT to pay for any repair work. The property shall be secure for all members of staff and users of service within the building with effective security & emergency measures in place; this shall include but is not limited to the following: * fire alarms & fitted detection systems within the property * emergency lighting * fire extinguishers * fire doors * gas and electricity compliance * appropriate insurance. The Most Suitable Provider will be expected to deliver this service safely and effectively from the contract start date of September 2024 until September 2026 with an option to extend the contract for two further 12 month periods. Total Contract Value is estimated as PS2,520,000 (PS630,000 per annum). Additional information: Provider(s) wishing to express and interest and be considered for the MSP process must register on Atamis, and submit response via Atamis stating they would like to be considered. All expressions of interest must be submitted by 12:00 on 13th of August 2024. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024584-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Aug 2024 | | Submission deadline | Not specified | | Future notice date | 13 Aug 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,520,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH EAST LONDON NHS FOUNDATION TRUST | | Locality | ESSEX | | Post town | Romford | | Postcode | RM13 8GQ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI52 Barking & Dagenham and Havering | | Local authority | Havering | | Electoral ward | Rainham & Wennington | | Westminster constituency | Dagenham and Rainham | | Delivery location | TLI53 Redbridge and Waltham Forest | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 79430000 - Crisis management services - 85323000 - Community health services ## Release History - 5 Aug 2024 at 16:50 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/024584-2024 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.nelft.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0487d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0487d9.json.