--- title: "Digital Directorate Partner" ocid: "ocds-h6vhtk-0487e6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0487e6" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0487e6.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0487e6.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "SCOTTISH WATER" published: "2024-08-06" --- # Digital Directorate Partner Buyer: SCOTTISH WATER Current stage: Planning OCID: ocds-h6vhtk-0487e6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0487e6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0487e6.json) ## Summary Scottish Water is initiating a procurement process for a Digital Directorate Partner, outlined in the planning stage, with a projected market engagement in the first quarter of 2025. The procurement aims to find suppliers capable of delivering a broad range of information technology services under CPV code 72222300. This encompasses network, security, operational technology, end user, application, cloud, and data & analytics services. The scope includes both build and run activities, expected to support Scottish Water’s digital transformation initiatives. Located in the region of UKM (United Kingdom), the procurement is integral to Scottish Water’s strategy to enable digital innovation, enhance productivity through automation, and ensure the resilience of their digital infrastructure. Interested suppliers are invited to express their interest by contacting the designated representatives by 9th September 2024, with further details to be clarified through a questionnaire issued in early 2025. This tender presents significant opportunities for businesses with expertise in modern technology solutions, particularly those experienced in cloud services, cybersecurity, operational technology, and digital transformation. Companies with a robust track record in delivering scalable, innovative IT solutions and managing complex supply chains will find this procurement especially fitting. Additionally, there is potential for niche suppliers specialising in AI, automation, digital twins, and similar frontier technologies to contribute valuable expertise. By partnering with Scottish Water, businesses can help drive forward the organisation's strategic objectives, including service excellence, emissions reduction, and financial sustainability, thereby expanding their market presence and demonstrating their capability in managing large-scale, innovative projects. ## Notice Scottish Water Digital Directorate is accountable for delivering digital and technology services and solutions that deliver measurable value to our core business. In order to do this, we work closely with our business colleagues to deliver value and support the attainment of our strategic objectives. Over the last number of years, we have delivered on our cloud first strategy and replaced much of our enterprise legacy applications with modern evergreen SaaS solutions, examples include but are not limited to Salesforce, Microsoft Dynamics, Workday, Oracle fusion, Oracle Primavera and IBM Maximo. We have invested in Microsoft Azure as our primary cloud platform where we build and run innovative solutions for our business. Scottish Water are modernising our network offerings, our strategy is to move to a software defined network approach. Building on this and to support emerging business, customer, and regulatory requirements Scottish Water need a digital supply chain that enables expedient solutions delivery whilst supporting the ongoing maintenance and evergreening of our infrastructure, through recognised industry best practice. The convergence of IT and OT has accelerated as our assets become increasingly connected to the internet using a growing array of sensors and driven by opportunities to enhance service, reduce cost and carbon emissions via an intelligent asset base. In doing so, the solutions we employ must comply with Network & Information Systems (NIS) directive. Supplier arrangements that seamlessly integrate these complex and high-scale digital innovations with engineering practices across capital investment are essential and we are exploring how such arrangements can align with the 'enterprise' model described here: https://www.project13.info/about-project13/ Scottish Water are looking for supplier arrangements which operate at scale, with demonstrable breadth of experience, portfolio and subject matter resources, as well as the ability to manage a wider supply chain where required. Within this we may also be looking for direct interaction with niche suppliers where necessary. We require a supply chain that delivers knowledge, expertise of modern technology, provides access to innovation, and can act as both integrator and expert adviser on Artificial Intelligence (AI), automation, digital twins and other relevant technologies. Scottish Water's intention is to build supplier relationships with those who have a clear strategy and methodology which supports and develops modern engineering practices such as Platform Engineering, DevOps, CI/CD, Automation, Software Defined Networking, Zero Trust, IT/OT convergence and who are capable of continuously implementing technology transformation in a secure way. Scottish Water requires access to digital skills as well as product, programme and project support in a flexible way to achieve objectives under its Digital Strategy, whilst building relationships with suppliers who can partner in maturing our digital strategy, and implementing and transferring knowledge, as well as leveraging frontier technology. Scottish Water's digital strategy is to: * Empower and enable our people and partners to be more effective * Improve decision-making through data-driven insights * Enhance productivity and efficiency through innovation and automation. * Safeguard and protect our business, data and customers from digital threats The scope of the procurement(s) is likely to include some or all of the following services both for build and run. We are interested in market views as to how best to group these services for procurement and intend to issue a questionnaire on this shortly. * Network Services * Security Services * Operational Technology Services * End User Services * Application (Product) Services * Cloud Services * Data & Analytics services The potential scope of these services will be described in the questionnaire. ### Lot Information Lot 1 Scottish Water will confirm the number of lots when the contract notice is published. Additional information: Please confirm your interest by emailing Paul.Mcdonald@scottishwater.co.uk and Andrew.Neilson@scottishwater.co.uk, confirming the name of your organisation and company registration number to register interest. Once you have officially expressed your interest in the opportunity, you will be issued a questionnaire directly via email to review, populate and return to Scottish Water by a specific date. Scottish Water intends to go out to the market in Q1 2025, the scope and content of which is described below, however this may be subject to change. Scottish Water are a publicly owned entity, our purpose is to support a flourishing Scotland through being trusted to care for the Water on which Scotland depends. Scottish Water's strategic objectives are: * Service Excellence - adapting to a changing climate, dealing with our aging assets and meeting our customers evolving expectations. * Beyond net zero emissions - showing leadership in mitigating climate change and enhancing Scotland's natural environment. * Great Value and Financial Sustainability - customers will receive great value, now and in the future, and we will be financially sustainable. We will be breaking our Procurement structure into multiple lots which may consist of single/multiple suppliers which will be further determined as we go through the initial stages of our tendering process. These contract awards are expected to be on a fixed term with extension options in line with current best practice with estimated total lifetime value across all contract awards will be between PS300m to PS400m. Within the value of these contracts we will be considering awarding work to niche suppliers for portions of this scope. The content of this PIN should not be construed as a commitment to procure what is described above, Scottish Water intends to go out to the market in Q1 2025, the offering may differ from what is described above. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024617-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Aug 2024 | | Submission deadline | 9 Sep 2024 | | Future notice date | 1 Feb 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £400,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH WATER | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G33 6FB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM34 North Lanarkshire | | Local authority | North Lanarkshire | | Electoral ward | Stepps, Chryston and Muirhead | | Westminster constituency | Cumbernauld and Kirkintilloch | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services ## Release History - 6 Aug 2024 at 08:39 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/024617-2024 ## Notice URLs - https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects - https://www.project13.info/about-project13/ - https://www.scottishwater.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0487e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0487e6.json.