---
title: "Maintenance Services"
ocid: "ocds-h6vhtk-048820"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048820"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048820.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048820.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "CROSBY HOUSING ASSOCIATION LTD FOR ITSELF AND ON BEHALF OF STEVE BIKO HOUSING ASSOCIATION LIMITED"
published: "2024-08-06"
---

# Maintenance Services

Buyer: CROSBY HOUSING ASSOCIATION LTD FOR ITSELF AND ON BEHALF OF STEVE BIKO HOUSING ASSOCIATION LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-048820

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048820)  
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## Summary

Crosby Housing Association Ltd, in conjunction with Steve Biko Housing Association, has announced a tender for "Maintenance Services" in the Liverpool City Council and Sefton Metropolitan Borough Council areas. This tender, classified under CPV code 50000000 (Repair and maintenance services), seeks a provider for services including responsive maintenance, emergency call-outs, and capital reinvestment works. The contract, initially set for three years with an option to extend for up to five years, covers both public housing units and associated facilities. The procurement process is currently in the tender stage, with key dates including a deadline for clarification requests on 27 August 2024 by 17:00 and submission deadline on 6 September 2024 at 15:00. The total value of the contract is estimated at £8,000,000.

This tender offers significant opportunities for businesses specialising in repair and maintenance services, as well as those experienced in handling large-scale and multi-faceted contracts involving public housing. Facilities management firms and service providers in fire safety, plumbing, joinery, and cleaning services would find this tender especially relevant. The contract's stipulation for ongoing performance reviews and social value commitment requires a company capable of demonstrating innovation, collaboration, and community engagement. Companies with a robust setup for handling digital submissions and electronic payments, particularly those familiar with the principles of Social Value, will be well-placed to compete in this open procedure procurement, potentially setting a foundation for future growth and collaboration with multiple housing authorities.

## Notice

The Contracting Authorities wish to jointly appoint a Contractor to undertake maintenance, repair and improvements including the undertaking of 24/7 responsive call-outs during and outside of normal working hours, within individual dwellings and to social housing blocks, schemes , and offices managed by the 2 Contracting Authorities (Crosby Housing Association and , Steve Biko Housing Association) The service will be required in Liverpool City Council and Sefton Metropolitan Borough Council Areas. The Contract is for an initial 3 year period with the option for two further extensions each of 1 year up to a maximum of 5 years. One Provider will be appointed to undertake the service by means of separate contracts with each of the 2 Contracting Authorities.

### Lot Information

Lot 1

The Contracting Authorities wish to appoint a Provider to undertake responsive maintenance including daytime and out of hours emergency callouts, disrepair, damp, mould and condensation works , voids and capital reinvestment works to it housing and other communal properties and assets located in the geographical areas of Liverpool City Council and Sefton Metropolitan Borough Council In addition Steve Biko Housing Association will require the Provider to undertake the following additional services; * the periodic inspection, servicing, testing and certification of domestic gas boiler and heating installations * the periodic inspections, testing, servicing, maintenance and repair of their Active Fire Safety Installations (f fire prevention/detection alarmsystems, emergency lighting installations and fire fighting equipment, * the provision of periodic Estate Services (Building and Window Cleaning, and Grounds Maintenance) * Call handling during normal working hours * Out of Hours Call handling Key characteristics of the Contracts are likely to be but not limited to: - An initial term of 3 years with an option for the Contracting Authorities to extend by a further one year , and then by a further year subject to annual performance reviews;. - IT software/system interfacing; - Provisions requiring the delivery of a customer focused service and showing commitment to value for money to the Contracting Authorities and their residents, and must be responsive to achieve collaborative working practices, innovation and continuous improvement; - Provisions for regular monthly, quarterly and annual performance meetings and reviews, early termination and also meeting, maintaining and improving KPI targets - Commitment to Social Value and community engagement . The scope of service to be delivered is further defined in the procurement documents. Economic Operators are advised that the terms of the Transfer of Undertaking (Protection of Employment ) Regulations ("TUPE") may apply to the workforce employed by the incumbent contractor in relation to the services to be performed by the successful Economic Operator under the proposed new contract. Economic Operators should note that the estimated value given in this notice is based on the 2 Contracting Authorities historical/current/planned expenditure and the numbers of properties and schemes currently included with their stock portfolio. This value may increase in the event that the 2 Contracting Authorities acquire or develop additional properties during the contract term and require the services covered by the Contracts to be performed on such additional properties. Additional properties may include without limitation residential and commercial properties and corporate facilities, The 2 Contracting Authorities reserve the right to also remove or dispose of properties, in which case the value of the Contracts may decrease. * Additional information: All requests for procurement documentation, communication and submission of tenders must be made via eTenders@Rand, which can be accessed at https://etenders.rand-associates.co.uk After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in, users will need the following code to register for the procurement documentation: CHSBH001

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024706-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | 6 Sep 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,000,000 |
| Lots value | £8,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROSBY HOUSING ASSOCIATION LTD FOR ITSELF AND ON BEHALF OF STEVE BIKO HOUSING ASSOCIATION LIMITED |
| Additional buyers | STEVE BIKO HOUSING ASSOCIATION LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L22 5NB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Arundel |
| Westminster constituency | Liverpool Wavertree |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 35 - Security, fire-fighting, police and defence equipment
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 50 - Repair and maintenance services
- 77 - Agricultural, forestry, horticultural, aquacultural and apicultural services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 31500000 - Lighting equipment and electric lamps
- 31625200 - Fire-alarm systems
- 35111000 - Firefighting equipment
- 44480000 - Miscellaneous fire-protection equipment
- 45312100 - Fire-alarm system installation work
- 45320000 - Insulation work
- 45330000 - Plumbing and sanitary works
- 45343000 - Fire-prevention installation works
- 45420000 - Joinery and carpentry installation work
- 45430000 - Floor and wall covering work
- 45440000 - Painting and glazing work
- 45453000 - Overhaul and refurbishment work
- 50000000 - Repair and maintenance services
- 77000000 - Agricultural, forestry, horticultural, aquacultural and apicultural services
- 79993100 - Facilities management services
- 90910000 - Cleaning services

## Release History

- 6 Aug 2024 at 14:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024706-2024

## Notice URLs

- https://etenders.rand-associates.co.uk
- https://etenders.rand-associates.co.uk/
- https://www.crosbyhousing.org.uk/
- https://www.stevebikoha.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048820. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048820.json.