---
title: "Provision of ONS Field Interviewers"
ocid: "ocds-h6vhtk-04882c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04882c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04882c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04882c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "OFFICE FOR NATIONAL STATISTICS"
published: "2024-08-06"
---

# Provision of ONS Field Interviewers

Buyer: OFFICE FOR NATIONAL STATISTICS  
Current stage: Award  
OCID: ocds-h6vhtk-04882c

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## Summary

The Office for National Statistics (ONS) awarded a contract for the provision of field interviewers to Randstad Solutions Limited. This contract, valued at £970,000, is for supplying personnel, including temporary staff, to conduct interviews, collect household data, and support online survey completion across England, Wales, and Scotland. This procurement falls under the industry category of "Supply services of personnel including temporary staff" and is classified under CPV code 79620000. The procurement method used was a limited award procedure without prior publication, due to the ONS's struggle with current civil service recruitment rules and the necessity to complete the Labour Force Survey. The contract was signed on 5th January 2024, with a possibility of extension by up to five months.

This tender opens significant opportunities for businesses that specialise in providing recruitment services, particularly those capable of supplying contingent labour on a fixed-term basis to meet critical needs in diverse geographical areas. The involvement of a specialist recruitment agency to fulfil this shortfall suggests that businesses with expertise in recruiting and training field staff, especially for large-scale surveys and data collection projects, will find this contract particularly appealing. Companies adept at recruiting in response to stringent criteria and those familiar with supporting government data collection initiatives can leverage this opportunity to expand their operations and strengthen their market position within the public sector.

## Notice

Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers.

### Lot Information

Lot 1

Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers. This represents a shortfall of interviewers across England, Wales & Scotland in certain locations within which Contingent labour is required on a fixed term basis to provide ONS field interviewer resource. There are a number of limitations on civil service recruitment rules currently impacting on ONS ability to recruit field interviewers into targeted areas on a permanent basis. A specialist recruitment agency is required to source and place candidates to fulfil the ONS field interviewer role in specified areas on a fixed term basis. The current contract is governed by the Crown Commercial Services RM6277; Provision of Non Clinical Staff Lot1 - Admin & Clerical

### Procurement Information

ONS are currently nearing completion of a major survey transformation project, moving its Labour Force survey from an offline data collection survey (i.e interviewer administered data collection ) to a predominantly online survey (i.e self completion, as per census). The survey design for the new transformed labour force survey requires field interviewers to visit addresses in certain areas who have not completed the online survey, in order to encourage completion and provide support. These addresses tend to be more clustered within major conurbations and 'harder to reach' community groups - such as those living in flats, younger people and those within the lower classifications of the index of multiple deprivation (i.e the more deprived). Given this profile of addresses to visit, ONS has a higher demand for interviewer resource in certain geographic areas and is struggling to recruit requisite interviewer resources into these areas through its current civil service recruitment process. ONS Social Surveys Operations is responsible for collecting the data for the social and economic surveys commissioned by government departments and other public bodies. It acts as a bridge between the Government and the people, providing information and making it possible for policy makers to keep in touch with the circumstances and opinions of the general public and to plan for future public services to meet the needs of the population. ONS is seeking to increase the extension available with Randstad Solutions Limited to 5 months, increasing the contract value by PS300k. This is due to the numbers of additional staff being increased due to the continuation of the Labour force survey (LFS). Randstad recruited field staff meet all essential criteria to fulfil the role and had the necessary training needed to continue to carry out the work. ONS may extend the contract by up to 5 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024723-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jan 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £970,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE FOR NATIONAL STATISTICS |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8XG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RANDSTAD SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 6 Aug 2024 at 15:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024723-2024

## Notice URLs

- http://www.justice.gov.uk
- http://www.ons.gov.uk
- http://www.randstad.co.uk
- https://in-tendhost.co.uk/ons/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04882c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04882c.json.