---
title: "PIN for Supply of Customer Information Screens at ScotRail Stations"
ocid: "ocds-h6vhtk-048935"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048935"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048935.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048935.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SCOTRAIL TRAINS LIMITED"
published: "2024-08-09"
---

# PIN for Supply of Customer Information Screens at ScotRail Stations

Buyer: SCOTRAIL TRAINS LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-048935

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## Summary

ScotRail Trains Limited is initiating a procurement process titled "PIN for Supply of Customer Information Screens at ScotRail Stations". This procurement falls under the industry category of "goods", specifically focusing on telecommunications equipment and supplies, including permanent message signs and screens. The process is currently in the planning stage, with a future notice expected by 28th August 2024. The procurement aims to establish a single supplier framework for the supply and delivery of Customer Information Screens (CIS) across Scotland (UKM region), covering a period of at least five years. The contracting authority, ScotRail Trains Limited, located in Glasgow, is keen to engage with the market and invites interested parties to provide input through the Wax Portal.

This tender presents significant opportunities for businesses specialising in the supply and installation of telecommunications equipment, particularly those with a focus on advanced display technologies and customer information systems. The framework's long-term nature allows for strategic partnerships and phased implementations, benefiting suppliers by providing stability and fostering innovative solutions. Companies with expertise in providing durable, high-quality information screens and related consumables will find this tender especially advantageous, given the emphasis on modernising and standardising CIS across the ScotRail network.

## Notice

ScotRail have a requirement to update Customer Information Screens throughout acorss the ScoRail estate. This Periodic Indicative Notice is to engage with the market for the provision of a single supplier framework for the supply and delivery of Customer Information Screens (CIS) and related consumables. Interested parties are asked to complete some market engagement questions on the Wax Portal: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx

### Lot Information

Lot 1

ScotRail are looking to engage with the market to procure a single supplier framework for Customer Information Screens. CISs are used throughout ScotRail to provide information to customers on live train information. Scotrail a looking to replace outdated screens across the estate over the next 5 years and this PIN will assist in the procurement of these services. A single-supplier framework of at least 5 years will allow ScotRail to phase the implementation of screens, ensure consistency across the estate with one supplier and create a more strategic partnership to help utilise the most up to date technology. Additional information: More information on the technical requirements and timescales is available on the Wax Portal: interested parties are asked to complete some market engagement questions on the Wax Portal: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025144-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | 27 Aug 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTRAIL TRAINS LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 6HQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 31523000 - Illuminated signs and nameplates
- 31523200 - Permanent message signs
- 32351200 - Screens
- 32500000 - Telecommunications equipment and supplies

## Release History

- 9 Aug 2024 at 07:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/025144-2024

## Notice URLs

- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000774565
- https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=774565
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30589
- https://www.scotrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048935. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048935.json.
