--- title: "Vivid 2025 Transformation Programme" ocid: "ocds-h6vhtk-04893b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04893b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04893b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04893b.json" source: "Find A Tender Service" current_stage: "Award" buyer: "VIVID" published: "2024-08-09" --- # Vivid 2025 Transformation Programme Buyer: VIVID Current stage: Award OCID: ocds-h6vhtk-04893b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04893b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04893b.json) ## Summary VIVID, a housing association based in Portsmouth, UK, has completed the award stage for its "Vivid 2025 Transformation Programme". This contract focuses on IT services, including consulting, software development, internet, and support, specifically aimed at deploying Phase 2 of the programme using iProperty Cloud on MS Dynamics 365. The industry category is classified under CPV 72000000 – IT services. The contract has an estimated value of £2,300,000 and was signed on 7th May 2024. The procurement method utilised was the negotiated procedure without prior publication, due to the absence of competition for technical reasons. This tender presents significant opportunities for businesses specialising in IT solutions for housing management and CRM systems. Companies with expertise in Microsoft Dynamics 365 and compatible integrations, such as those related to Capita Open Housing and Azure Synapse, would find this project particularly suited to their capabilities. The successful bidder, Techlabs London Ltd, is well-positioned to provide the necessary IT services due to their unique knowledge and previous involvement in Phase 1 of VIVID's programme. This procurement underscores the importance of technical specialisation and interoperability with existing systems, highlighting potential growth areas for IT service providers in the housing sector. ## Notice To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs. ### Lot Information Lot 1 To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs. ### Procurement Information This VTN gives notice that VIVID is entering into a contract with TechLabs for the provision of IT services to deploy a Housing Management and CRM Solution for Phase 2 of VIVID's 2025 Transformation Programme (the "Contract"). The estimated value of the Contract is PS2,300,000. A procurement procedure is not required on the basis that the award of the Contract is permitted under the negotiated procedure without prior publication (regulation 32(2)(b)(ii) of the Public Contracts Regulations 2015) on the basis the Contract can only be performed by TechLabs as competition is absent for technical reasons. TechLabs has specific know-how and intellectual property of its iProperty Cloud Solution that is relevant and essential to the effective delivery of Phase 2 (i.e. it has know-how and product knowledge of the services provided under Phase 1 of the Transformation Programme which is essential for the delivery of the services to be provided under Phase 2, 1 which mean is it the only economic operator capable of delivering the Contract using the iProperty Cloud Solution). VIVID has considered alternative options, and does not consider that there is a provider who is able to deliver Phase 2 in a way that is compatible with the solution provided under Phase 1. Of note, the services delivered under the Contract for Phase 2 are required to be compatible with the solutions already provided under Phase 1 of the Transformation Programme, and, in light of the above, there are interoperability requirements that can only be met by TechLabs. Additionally, as the Programme moves forward, it is essential for VIVID to ensure that we have appointed a service provider with specific knowledge of the Programme, the iProperty Cloud Solution and the operational requirements delivered under Phase 1. TechLabs' previous involvement under Phase 1 means that it has unique knowledge about the Programme and the operational requirements of Phase 1 which are essential for the successful delivery of Phase 2. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/025151-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Aug 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 6 May 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | VIVID | | Locality | PORTSMOUTH | | Post town | Portsmouth | | Postcode | PO2 8HB | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ31 Portsmouth | | Local authority | Portsmouth | | Electoral ward | Nelson | | Westminster constituency | Portsmouth North | | Delivery location | TLJ South East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | TECHLABS LONDON | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 9 Aug 2024 at 08:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025151-2024 ## Notice URLs - http://www.vividhomes.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04893b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04893b.json.