---
title: "Transformational Change & Business Applications Consultancy Framework Agreement"
ocid: "ocds-h6vhtk-04894e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04894e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04894e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04894e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TAI TARIAN LTD"
published: "2025-02-12"
---

# Transformational Change & Business Applications Consultancy Framework Agreement

Buyer: TAI TARIAN LTD  
Current stage: Award  
OCID: ocds-h6vhtk-04894e

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## Summary

Tai Tarian Ltd has been engaged in a procurement process for the "Transformational Change & Business Applications Consultancy Framework Agreement," which falls under the services category, specifically systems and technical consultancy services (CPV code 72220000). Located in Neath, UK, Tai Tarian aims to support its transformation programme through this framework. The most recent stage in this process is the award stage, with Tai Tarian appointing consultants for two key lots: Transformational Change Consultancy and Business Applications Consultancy. The framework agreement, valued at up to £1,000,000 (excluding VAT) and spanning four years, allows for call-off contracts that could extend up to two years beyond the framework's expiry. Key suppliers for these awards, including Double Diamond Delivery Limited, Altair Consultancy and Advisory Services Limited, and FSP Consulting Services Ltd, among others, were appointed on 10 February 2025.

This tender presents significant growth opportunities for consultancy firms specialising in transformational change and business applications. Businesses with expertise in driving large-scale change, standardising processes, and integrating advanced business systems, particularly those familiar with the housing sector, will find this tender beneficial. Additionally, SMEs with a proven track record of delivering innovative solutions, project management, and adherence to industry standards will be well-suited for this framework. Engaging with Tai Tarian at this stage allows businesses to leverage their consultancy services, contribute to community benefits, and support the economic and social objectives of the Neath Port Talbot region.

## Notice

Tai Tarian is seeking to appoint consultants (Providers) to a Framework Agreement for Transformational Change & Business Applications Consultancy to support Tai Tarian in the delivery of its transformation programme. The Framework Agreement will be split into the following two Lots: - Lot 1 - Transformational Change Consultancy - Lot 2 - Business Applications Consultancy Lots will be awarded on an individual basis and a Tenderer can bid for either one or both Lots. It is anticipated that a maximum of 3 Providers will be appointed to each Lot. The overall estimated value of the Framework Agreement for both Lots for all call-off Contracts is not expected to exceed 1,000,000 GBP (excluding VAT). The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years. The scope of this Framework comprises of Transformational Change & Business Applications Consultancy services that supports Tai Tarian deliver its transformation programme. Over the life of the Framework Agreement, Tai Tarian reserves the right to award call-off Contracts to the appointed Providers for consultancy services for any of the 5 themes for transformation as set out in 'Diagram 2: 5 Themes of Transformation' in the ITT. In addition to this, the appointed Providers may be required to carry out consultancy services that are within the scope of the transformation programme but are not currently provided for in 'Diagram 2: 5 Themes of Transformation' as set out in the ITT. Our Executive Management Team have set aspirations for the programme across horizons, with each horizon building on the successful deliverables from the previous, enabling us to achieve our overall vision. To achieve this vision, our transformation programme will focus on five key themes, as set out in the diagrams included in the ITT. All themes are connected, with dependencies across multiple areas. At the centre of our programme is the customer experience and wrapping around the entire programme is our business applications theme.

### Lot Information

Specialist Consultancy

As above.

Business Applications Consultant

Our Executive Team have set a stretching and far-reaching five-year vision for transformational change that will touch all aspects of our business; our working methods and environment, service delivery, data collection and management, processes, systems (business applications) and partnership arrangements. A cross-directorate group of senior managers have led on discussions with stakeholders and developed a 'critical path' roadmap of activities and projects which will realise the vision set; this group will play an ongoing critical role in programme delivery. We have an internal Programme Management Office taking responsibility for overseeing and governing projects, standardising delivery approaches and practices and ensuring that there is clarity on the status of the programme. We have an internal Technology & Innovation team with strong technical skills and organisational knowledge who will be heavily involved in the replacement of our business applications. A Head of Transformation has recently been appointed with responsibility for delivering the organisation's transformation vision, optimising the performance of the transformation programme, embedding transformation outputs and ensuring the continuous alignment of transformation activities with the organisation's strategic direction. We are seeking a suitably qualified and experienced consultant(s) to work with us to deliver the replacement of our core business applications. Acting in the capacity of a strategic advisor, critical friend, mentor and coach you will support and challenge during the delivery of our business applications, ensure we are aligned to industry standards and adopting best practice. We're looking to work alongside someone who will help guide us in seizing opportunities as they arise and assist in driving our business applications workstream through to completion. The first phase of our business systems replacement programme will include the following areas: - Assets - Housing - Responsive Maintenance - CRM - Case management - Agile/Mobile working - Workflow - Finance - Work scheduling It is anticipated that we will award a call-off Contract for up to 48 months in total (initial 24 months with an option to extend up to a further 24 months (in 12-month periods)). However, Tai Tarian reserves the right to carry out a mini-competition with all Providers under this Lot at the time of any extension period. Further information on the services to be provided and what Tai Tarian expects consultants to bring to the role can be found in the ITT.

Renewal: The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years.

Transformational Change Consultant

Our Executive Team have set a stretching and far-reaching five-year vision for transformational change that will touch all aspects of our business; our working methods and environment, service delivery, data collection and management, processes, systems (business applications) and partnership arrangements. A cross-directorate group of senior managers have led on discussions with stakeholders and developed a 'critical path' roadmap of activities and projects which will realise the vision set; this group will play an ongoing critical role in programme delivery. We have an internal Programme Management Office taking responsibility for overseeing and governing projects, standardising delivery approaches and practices and ensuring that there is clarity on the status of the programme. A Head of Transformation has recently been appointed with responsibility for delivering the organisation's transformation vision, optimising the performance of the transformation programme, embedding transformation outputs and ensuring the continuous alignment of transformation activities with the organisation's strategic direction. We are seeking a transformation partner to support us through the complex challenges we are likely to face as we progress through our transformation journey. We're looking to work alongside someone who will help guide us in seizing opportunities as they arise and assist in driving our transformation programme through to completion. It is anticipated that we will award a call-off Contract for up to 18 months in total (initial 6 months with an option to extend up to a further 12 months (in 6-month periods)). However, Tai Tarian reserves the right to carry out a 'mini-competition' with all Providers under this Lot at the time of any extension period. We are particularly interested in how you will use your experience and unique skills gained from the field to embed best practice in achieving long-term transformational change. Further information on the services to be provided and what Tai Tarian expects consultants to bring to the role can be found in the ITT.

Renewal: The Framework Agreement shall operate for a period of 4 years. However, Tai Tarian reserves the right to award call-off Contracts that exceed the expiry of the Framework by no greater than 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004753-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2025 |
| Submission deadline | 9 Dec 2024 |
| Future notice date | 3 Oct 2024 |
| Award date | 10 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TAI TARIAN LTD |
| Locality | NEATH |
| Post town | Swansea |
| Postcode | SA11 2FP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL44 Neath Port Talbot |
| Local authority | Neath Port Talbot |
| Electoral ward | Briton Ferry West |
| Westminster constituency | Aberafan Maesteg |
| Delivery location | TLL17 Bridgend and Neath Port Talbot |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | ALTAIR CONSULTANCY AND ADVISORY SERVICES; DOUBLE DIAMOND DELIVERY; FSP CONSULTING SERVICES; STEP5 CONSULT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72220000 - Systems and technical consultancy services
- 72221000 - Business analysis consultancy services
- 72222000 - Information systems or technology strategic review and planning services
- 72224000 - Project management consultancy services
- 72227000 - Software integration consultancy services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services

## Release History

- 12 Feb 2025 at 14:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004753-2025
- 5 Nov 2024 at 16:41 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035843-2024
- 9 Aug 2024 at 10:19 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/025188-2024

## Notice URLs

- http://www.taitarian.co.uk
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA1087

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04894e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04894e.json.
