---
title: "Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board"
ocid: "ocds-h6vhtk-0489fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0489fd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0489fd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0489fd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD"
published: "2025-01-16"
---

# Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board

Buyer: NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0489fd

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## Summary

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has recently awarded a contract to IEG4 Limited for the development and implementation of a digital end-to-end patient management solution. This contract, carried out under the Public Contracts Regulations 2015, aims to support the referrals, assessment, approval, contracting, payment, and case management of NHS funded care packages. The integrated system will facilitate seamless information flow, enhancing record-keeping and allowing for service-wide transformation across clinical, business, performance, finance, and contracting areas. The initial contract, valued at £497,600 over three years, with an optional two-year extension, began on 6 January 2025, culminating in a possible total contract value of £824,400. The procurement methodology used was an open procedure.

This tender presents significant opportunities for businesses within the IT services sector, particularly those specialising in consulting, software development, Internet, and support. Companies adept at developing flexible, interoperable digital systems that can integrate with existing health and social care infrastructures will find this tender well-suited to their capabilities. The contract's emphasis on interoperability and enhanced workflow capabilities suggests an opportunity for innovative IT solutions providers to partner with the NHS and contribute to a substantial and sustained transformation in healthcare management, potentially establishing a long-term relationship with the contracting authorities in the healthcare sector.

## Notice

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding. One of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements. Enabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system. Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value PS175,000 in year one, PS159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of PS497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of PS824,400 if the full extension period is adopted. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Lot Information

Lot 1

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding. One of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements. Enabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system. Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value PS175,000 in year one, PS159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of PS497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of PS824,400 if the full extension period is adopted. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract was therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

Options: Optional extension of any period up to 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001443-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2025 |
| Submission deadline | 10 Sep 2024 |
| Future notice date | Not specified |
| Award date | 6 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £824,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD |
| Locality | CHIPPENHAM |
| Post town | Swindon |
| Postcode | SN15 1GG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Chippenham Monkton |
| Westminster constituency | Chippenham |
| Delivery location | TLK1 Gloucestershire, Wiltshire and Bristol/Bath area |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IEG4 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72300000 - Data services

## Release History

- 16 Jan 2025 at 09:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001443-2025
- 15 Aug 2024 at 07:54 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025891-2024
- 12 Aug 2024 at 14:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025465-2024

## Notice URLs

- https://bsw.icb.nhs.uk
- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0489fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0489fd.json.