--- title: "Nurse Call Servicing" ocid: "ocds-h6vhtk-048a3c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048a3c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048a3c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048a3c.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2025-01-07" --- # Nurse Call Servicing Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Award OCID: ocds-h6vhtk-048a3c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048a3c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-048a3c.json) ## Summary The NHS Wales Shared Services Partnership, acting on behalf of the Cardiff and Vale University Local Health Board, has initiated a tender for the servicing of Nurse Call Equipment across its sites. This procurement, with the title "Nurse Call Servicing", falls under the services category for repair and maintenance of electrical machinery and equipment. The tender is currently at the active stage and follows an open procedure. Interested businesses need to submit their bids electronically by 12:00 PM on 17 September 2024. The work will be carried out at locations within the region UKL22, including the University Hospital of Wales and the University Hospital Llandough. The contract is in line with the HTM 08-03 standards and is intended to ensure the reliable functioning of nurse call systems essential for patient care and staff communication. The tender process will consider both qualitative aspects (60%) and price (40%) in the evaluation of bids. This tender presents a significant opportunity for businesses specialising in the repair and maintenance of electrical systems and equipment, particularly those with experience in healthcare settings. The requirement for comprehensive servicing, including visual inspections, functional tests, and backup power system checks, calls for expertise in maintaining critical communication systems. Additionally, businesses that can provide thorough maintenance logs and detailed inspection reports will be well-suited to compete. The contract, which includes a provision for a detailed survey of UHB properties in its first year, may also provide opportunities for suppliers to demonstrate their capacity to handle large-scale, complex maintenance projects, further supporting their business growth within the public healthcare sector. ## Notice Cardiff and Vale University Health Board is one of the largest NHS organisations in the UK which provides day to day health services to a population of around 472,400 people living in Cardiff and the Vale of Glamorgan. The Health Board consists of two main sites, the University Hospital of Wales (UHW), and the University Hospital Llandough (UHL). There are also several smaller Community Hospitals and numerous clinics which all come within the Health Boards property portfolio. This tender specification refers to the servicing of Nurse Call Equipment across UHB sites in line with HTM 08-03. The purpose of the servicing is to ensure the reliable operation of the nurse call system to support patient care and staff communication. The successful Contractor shall carryout comprehensive servicing of all components within the nurse call system. The Contractor shall be responsible for producing a detailed maintenance logs for each serviced unit, detailing inspections, tests any repairs or replacements recommended. The Contractor shall: 1) Visual inspection and service all hardware components for signs of wear, damage or corrosion (photographic evidence required for any damages). 2) Functional testing of nurse call buttons, communication channels, and alarm features. 3) Testing of back up power systems to ensure functionality during power outages. 4) An allowance shall be made to replace batteries in each system detailed in appendices A - E on the first inspection and again at the start of the fourth-year inspections. 5) Contractor shall allow to provide, within their tender, to provide a suitable inspection sheet (electronically) to provide information required above. 6) Report on general condition of all ancillary components within Medical service trunking including small power sockets, Medical Gas outlets, Bedhead Lamps, etc., including a description with quantity and type of outlets above outlets. 7) As shown on the tender summary sheet, a provisional sum of 10,000.00 GBP has been allowed for within Year 1 cost for a detailed survey of UHB properties to identify any nurse call systems that have not been included for in this tender. Please review the specification for further details. ### Lot Information Lot 1 Please note additional information on this procurement: 1. The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract. 2. Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms. 3. The Contracting Authority will not accept completed ITT's after the stated closing date. 4. All documents to be priced (where applicable) in sterling and all payments made in sterling. 5. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. 6. Prospective suppliers should note that NHS Shared Services Partnership - Procurement Services is acting on behalf of Cardiff and Vale University Local Health Board. Renewal: An option to extend for a further two years, to be taken in annual tranches at the sole discretion of the Health Board. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000298-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jan 2025 | | Submission deadline | 17 Sep 2024 | | Future notice date | Not specified | | Award date | 7 Jan 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Unsuccessful | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF15 7QZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Rhondda Cynon Taf | | Electoral ward | Taff's Well | | Westminster constituency | Cardiff North | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment ## Release History - 7 Jan 2025 at 10:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000298-2025 - 13 Aug 2024 at 10:23 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025564-2024 ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://etenderwales.bravosolution.co.uk/web/login.shtml - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048a3c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048a3c.json.