--- title: "Mainframe Support Services" ocid: "ocds-h6vhtk-048ac3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048ac3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048ac3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048ac3.json" source: "Find A Tender Service" current_stage: "Award" buyer: "MET OFFICE" published: "2024-08-14" --- # Mainframe Support Services Buyer: MET OFFICE Current stage: Award OCID: ocds-h6vhtk-048ac3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048ac3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-048ac3.json) ## Summary The Met Office, a national agency focused on environmental protection, has completed the procurement process for "Mainframe Support Services." This contract, awarded to Vertali Limited, involves providing ongoing and emergency support for existing IBM mainframes and associated systems, including a necessary technical knowledge transfer by the end of September 2024. Located in Exeter, within the UKK region, the procurement falls under the category of repair and maintenance services. Due to the unforeseen departure of key technical resources, the procurement followed a negotiated procedure without prior publication, citing extreme urgency. The contract, valued at £416,075, was signed on 14th August 2024. This contract presents significant opportunities for businesses specialising in IT support and maintenance, particularly those with expertise in IBM mainframe systems. Vertali Limited was selected due to their demonstrated technical knowledge and capacity to meet the urgent requirements of the Met Office. Businesses with similar competencies or those looking to enter this niche market could benefit from understanding the stringent requirements and rapid response needed for such critical support services, positioning themselves for future opportunities within similarly high-stakes or urgent procurement projects. ## Notice Support service for existing IBM mainframes and associated operating systems and the overall environment. The requirement includes a technical knowledge transfer before the end of September, on-going support, 24x7 support and ad hoc work such as completing an enterprise storage refresh, carrying out a planned upgrade to the z/VM mainframe and other works. ### Lot Information Lot 1 Support service for existing IBM mainframes and associated operating systems and the overall environment. The requirement includes a technical knowledge transfer before the end of September, on-going support, 24x7 support and ad hoc work such as completing an enterprise storage refresh, carrying out a planned upgrade to the z/VM mainframe and other works. ### Procurement Information The primary driver behind the urgency to put the support service in place is the premature and unforeseen departure of key technical resources within Met Office that will effectively leave existing IBM mainframes without support and expose the Met Office to significant operational risk. For the z/OS mainframe this would mean a stop to the critical services/products issued from the Product and Commercial suites where currently the key technical resources are needed to manually generate products on a daily basis for systems and internal/external customers. For the z/VM mainframe the impact would be on important internal systems and services such as WAVE/Ripple, Decoupler, the Cloud Transfer Service (CTS), as well as other services. An immediate urgent need is for knowledge transfer from the current support resource who is scheduled to leave in early October 2024 and the selected provider. If Met Office is unable to proceed this opportunity will be lost and critical technical knowledge will be lost to the Met Office and the 3rd party support provider. The Met Office undertook market discussions with a number of providers and concluded that the market for supporting the full scope of Met Office requirements for this support service is niche. Only the selected provider was able to evidence a sufficient depth of technical knowledge, experience and resource capacity to fully meet the Met Office requirements in the timescales needed. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/025768-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Aug 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 13 Aug 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £416,075 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | MET OFFICE | | Locality | EXETER | | Post town | Exeter | | Postcode | EX1 3PB | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK43 Devon CC | | Local authority | Exeter | | Electoral ward | Pinhoe | | Westminster constituency | Exmouth and Exeter East | | Delivery location | TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | VERTALI | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50000000 - Repair and maintenance services ## Release History - 14 Aug 2024 at 10:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025768-2024 ## Notice URLs - https://www.metoffice.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048ac3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048ac3.json.