---
title: "Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance"
ocid: "ocds-h6vhtk-048b1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048b1b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-048b1b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-048b1b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE NORTH YORKSHIRE COUNCIL"
published: "2024-12-04"
---

# Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance

Buyer: THE NORTH YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-048b1b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048b1b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-048b1b.json)

## Summary

The North Yorkshire Council has finalised the procurement process for the Supply and Implementation of a Destination Management Solution, including ongoing hosting, support, and maintenance. This contract falls under the software-related services category and is aimed at enhancing the efficiency and value of services provided by Visit North Yorkshire. The procurement stage has reached the award phase, with Decipher Innovation Ltd winning the contract. The procurement method was an open procedure, and the contract, valued at £250,000, was signed on 29th November 2024. The project, designed to effectively market North Yorkshire to visitors, is located in the UKE2 region with the main address being County Hall, Racecourse Lane, Northallerton, DL7 8AD, United Kingdom. 

This tender presents significant growth opportunities for businesses specialising in software packages and information systems, particularly those offering comprehensive destination management solutions. Companies adept in areas like implementation, training, collaborative working, and customer experience, and those capable of delivering scalable and growth-oriented solutions, stood a good chance of competing successfully. Furthermore, the open procurement process and clear evaluation criteria provided a transparent and competitive environment, beneficial for small and medium-sized enterprises looking to expand their market presence by serving regional authorities such as the North Yorkshire Council.

## Notice

The Authority is awarding a contract for the Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance. With a powerful Destination Management Solution at its heart, Visit North Yorkshire seeks to be more efficient, improve services, and deliver increasing value to its paying advertisers; thereby maximising income and effectively marketing the whole of North Yorkshire to visitors and progressing the work streams and goals of its Destination Management Plan.

### Lot Information

Lot 1

The Authority is awarding a contract for the Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance. With a powerful Destination Management Solution at its heart Visit North Yorkshire seeks to be more efficient, provide better value services to its paying advertisers, maximise it income, effectively market the whole of North Yorkshire to visitors and progress the work streams and goals of its Destination Management Plan.

Renewal: 48 month initial period, followed by two further 12 month periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039016-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2024 |
| Submission deadline | 16 Sep 2024 |
| Future notice date | Not specified |
| Award date | 29 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | £250,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NORTH YORKSHIRE COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE2 North Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DECIPHER INNOVATION |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48900000 - Miscellaneous software package and computer systems
- 72260000 - Software-related services

## Release History

- 4 Dec 2024 at 10:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/039016-2024
- 15 Aug 2024 at 09:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025918-2024

## Notice URLs

- https://www.judiciary.uk/
- https://www.northyorks.gov.uk
- https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/104117
- https://yortender.eu-supply.com/login.asp?B=YORTENDER

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-048b1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-048b1b.json.