---
title: "NEPO512 Pseudo Dynamic Purchasing System for the Provision of Translation and Interpreting Services"
ocid: "ocds-h6vhtk-049338"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049338"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049338.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049338.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NORTH EAST PROCUREMENT ORGANISATION (NEPO)"
published: "2024-08-22"
---

# NEPO512 Pseudo Dynamic Purchasing System for the Provision of Translation and Interpreting Services

Buyer: THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NORTH EAST PROCUREMENT ORGANISATION (NEPO)  
Current stage: Tender  
OCID: ocds-h6vhtk-049338

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## Summary

The Association of North East Councils Limited, trading as North East Procurement Organisation (NEPO), is extending its ongoing Pseudo Dynamic Purchasing System (DPS) for the provision of translation and interpreting services. This procurement process, identified as NEPO512, falls under the services industry category with a focus on community services. The system was initially set to run from 1 September 2020 to 31 August 2025 and has now been extended to 31 August 2028, with an estimated total value of £20,000,000 (excluding VAT). The procurement stage is currently in the active tender phase, and interested suppliers must register and submit their tenders electronically through the NEPO eTender system. Tenders must comply with the deadlines and specific submission requirements detailed in the procurement documentation.

This tender offers significant opportunities for businesses specialising in translation and interpreting services. The scope includes face-to-face interpreting in the North East and UK-wide, telephone and video interpreting services, as well as written and Braille translations. Providers who can ensure 24/7 service availability and meet the specific requirements for various settings, such as medical appointments, legal proceedings, and community services, are particularly well-suited to compete. The dynamic and flexible nature of this DPS under the Light Touch Regime allows a responsive approach to procurement, offering ample room for business growth, especially for firms adept in handling large, diverse service contracts on a regional and national level.

## Notice

The NEPO512 - Translation and Interpreting Services DPS commenced on 1 September 2020 for a term of 60 months and was due to expire on 31 August 2025. The purpose of this notice is to extend the period of validity of the DPS for a period of 36 months from 31 August 2025 to 31 August 2028. To accommodate the extended period of validity and the anticipated value of future awards under the DPS, NEPO has revised the estimated total value (excluding VAT) for the DPS, increasing the total value to PS20,000,000 over the term of the DPS. NEPO512 - Translation and Interpreting Services has been established as a 'Dynamic Purchasing System' under a flexible approached based on the concept of Regulation 34 via Schedule 3, under the principles set out in Regulation 74-77 ('The Light Touch Regime'). The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Pseudo Dynamic Purchasing System must register their expression of interest and submit a tender through the NEPO eTender System. If not already registered, candidates should register on the NEPO eTender system at https://procontract.due-north.com/register. Tenders must be submitted using the link above. Tenders submitted via post or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352. For non time-critical issues, such as passwords, general account queries and location of information etc, please contact Proactis Supplier Support Helpdesk Ticketing System(http://proactis.kayako.com/) and select ProContract V3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com . This will automatically log a support ticket on the Proactics Supplier Support Helpdesk. NEPO does not give any guarantee and/or warrant the actual value of orders (if any) which will be placed with the successful suppliers by any Contracting Authority using the Dynamic Purchasing System pursuant to this process and accepts no liability thereof.

### Lot Information

Face to Face Interpreting (North East)

Lot 1: Regional Face to Face Foreign Language Interpreting. Lot 1 will cover the Provision of Interpreting Professionals required in a face to face setting within the North East Region of England. Settings may include, but will not be limited to: - Local Authority offices - Medical appointments - Police Station/Courts - Service Users' homes - Other neutral settings Services may be required 24 hours a day, 7 days a week and Providers must ensure they can comply with this requirement.

Renewal: It is anticipated that this DPS will be subject to future renewals.

Telephone or Video Interpreting (North East)

Lot 2 covers the Provision of Interpreting Professionals via Telephone or video in the North East Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with this requirement.

Renewal: It is anticipated that this DPS will be subject to renewal.

Written/Braille Translation

The provision of Written/Braille Translation services in the North East. Lot 3 covers the Provision of Written and Braille Translation Services. Transcription Services will also be included within this Lot.

Renewal: It is anticipated that this DPS will be subject to renewal.

Face to Face Interpreting (National)

Lot 4 will cover the Provision of Interpreting Professionals required in a face to face setting nationally. Settings may include, but will not be limited to: - Local Authority offices - Medical appointments - Police Station/Courts - Service Users' homes - Other neutral settings Services may be required 24 hours a day, 7 days a week and Providers must ensure they can comply with this requirement.

Renewal: It is anticipated that this DPS will be subject to renewal.

Telephone or Video Interpreting (National)

Lot 5 covers the Provision of Interpreting Professionals via Telephone or video nationally. Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with this requirement.

Renewal: It is anticipated that this DPS will be subject to renewal.

Written/Braille Translation (National)

The provision of Written/Braille Translation nationally. Lot 6 covers the Provision of Written and Braille Translation Services. Transcription Services will also be included within this Lot.

Renewal: It is anticipated that this DPS will be subject to renewal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026940-2024 |
| Notice type | Tender Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2024 |
| Submission deadline | 31 Aug 2028 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NORTH EAST PROCUREMENT ORGANISATION (NEPO) |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 3DF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75200000 - Provision of services to the community

## Release History

- 22 Aug 2024 at 17:29 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026940-2024

## Notice URLs

- http://proactis.kayako.com/
- http://www.nepo.org
- https://procontract.due-north.com/register

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049338. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049338.json.
