---
title: "22119 Direct Payment Support Services"
ocid: "ocds-h6vhtk-04934e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04934e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04934e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04934e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE COUNTY COUNCIL"
published: "2025-07-17"
---

# 22119 Direct Payment Support Services

Buyer: CAMBRIDGESHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04934e

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## Summary

Cambridgeshire County Council has completed the procurement process for the "22119 Direct Payment Support Services" contract, classified under health and social work services. This contract aims to deliver support services to individuals receiving direct payments within their personal budget arrangements, and it encompasses activities such as HR advice, recruitment, and management of personal assistants. The buying organisation, a regional authority located in Huntingdon, has utilised an open procurement method, with the award phase finalised. The contract was signed on 11 February 2025, with a value of £397,977.48, awarded to Purple Zest Limited, suggesting the significance of their service provision within the region UKH12.

This tender presents substantial growth opportunities for businesses in the health and social work sector, specifically those providing high-quality information and support services related to direct payments. Companies that offer personalised HR and financial advisory services, as well as those capable of developing and managing technology platforms for personal assistant matchmaking, could benefit significantly from contracts like this. Small to medium-sized enterprises (SMEs), like Purple Zest Limited, have proven capable of securing such contracts, highlighting the potential for other SMEs to compete effectively by providing specialised and value-driven services in similar government procurement opportunities. Additionally, businesses adept in integrating social value into their service offerings stand a better chance of meeting critical award criteria, given the emphasis on quality and price in this procurement process.

## Notice

A new contract to be procured for a Direct Payment Support Service (DPSS) to deliver support services to users who receive direct payments as part of their personal budget arrangement. Clients will receive their own fund to hire a personal assistant, legal/HR advise, sourcing and recruitment support, marketing and find more Personal Assistants in the market. This service will be used to aid people of all ages (adults, young people, and children).

### Lot Information

Lot 1

The Council's detailed requirements are defined in the Specification. We are looking to commission a high-quality Direct Payment Support Service (DPSS) that enables the outcome of improved independence, health, and wellbeing of people with eligible needs funding their own support. Priority activities for the service are to: 1. Provide high quality information and advice on Direct Payments, purchasing care and support directly, and on the support services opportunities available locally. This includes CMEs and other voluntary, community or social enterprise organisations. 2. To provide support to the service users directly employing PAs on the matter of HR and Tax in compliance with the HR and Tax legislation current at the time. 3. Offer personalised support to people to manage their Direct Payments in ways that they can understand. 4. Provide independent support to people who are purchasing support through Direct Payments and people who fund their own support (self-funders) 5. Assist Direct Payments recipients to directly employ support staff and to understand employment legislation and manage their duties as employers. 6. Provide a high quality and efficient payroll service to Cambridgeshire service users who wish to use this service. 7. Provide a managed bank account service for Direct Payment recipients who choose not to receive and manage their Direct Payment themselves. 8. Support the development, implementation, and ongoing management of a Personal Assistant Platform for the job matching of PAs and service-users. We expect this platform will hold the CMEs/ISFs provider information to support with sign posting and matching individuals to these services and help the recruitment of PAs. 9. Support service uses to process DBS checks on behalf of the personal assistant, the cost of such DBS check is to be paid by the employee. 10. Collaborate with council staff to develop personal assistant hourly guideline rates. 11. Collaborate with commissioners (both public sector, self-funders, and Direct Payments recipients) and other partners to develop and effectively facilitate the Personal Assistant and wider self-directed support market.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041134-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2025 |
| Submission deadline | 25 Oct 2024 |
| Future notice date | Not specified |
| Award date | 11 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £770,360 |
| Awards value | Not specified |
| Contracts value | £397,977 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE COUNTY COUNCIL |
| Locality | HUNTINGDON |
| Post town | Peterborough |
| Postcode | PE28 4YE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | The Stukeleys |
| Westminster constituency | Huntingdon |
| Delivery location | TLH12 Cambridgeshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PURPLE ZEST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 17 Jul 2025 at 19:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/041134-2025
- 16 Oct 2024 at 11:09 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033341-2024
- 23 Aug 2024 at 08:56 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/026974-2024

## Notice URLs

- https://procontract.due-north.com/Procurer/Advert/View?advertId=4a9b114a-c94d-ef11-812d-005056b64545&fromAdvertEvent=True
- https://www.cambridgeshire.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04934e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04934e.json.