---
title: "019-SN-24 Leisure Services Software Management System Contract"
ocid: "ocds-h6vhtk-049626"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049626"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049626.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049626.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "019-SN-24 LEISURE SERVICES SOFTWARE MANAGEMENT SYSTEM CONTRACT"
published: "2025-01-03"
---

# 019-SN-24 Leisure Services Software Management System Contract

Buyer: 019-SN-24 LEISURE SERVICES SOFTWARE MANAGEMENT SYSTEM CONTRACT  
Current stage: Award  
OCID: ocds-h6vhtk-049626

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## Summary

The public procurement process for the "019-SN-24 Leisure Services Software Management System Contract" has been completed by the South Norfolk Council. This contract, focused on the installation of a new leisure management software solution, falls under the industry category of software package and information systems (CPV code 48000000) and is located in South Norfolk (region UKH17). The process was carried out using an open procedure method, concluding with a contract award on 27th September 2024 to Perfect Gym Solutions S.A. The contract is valued at £391,934 GBP and aims to replace the existing system with a more integrated and efficient solution to enhance leisure services across the council's five leisure centres.

This procurement offers substantial growth opportunities for businesses specialising in software development and information systems, particularly those experienced in providing comprehensive management solutions for leisure and recreational facilities. Companies capable of delivering an integrated system featuring online self-service portals, payment administration, and multi-device access stand to benefit significantly. Additionally, businesses focused on statistical analysis and intelligent marketing software are well-suited to meet the demands of this tender, driving improvements in community services and customer experience.

## Notice

The Council runs 5 leisure centre(s) in South Norfolk. The current leisure management system has been installed since 2010. The Council seeks a system to replace its current solution. As part of our continued drive to improve services in the community, the implementation of a new integrated leisure management software solution across our leisure sites is planned. It is anticipated that the implementation of the new system will improve the customer experience by providing an online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones. The new system will also provide statistical analysis reports and intelligent marketing.

### Lot Information

Lot 1

The Council runs 5 leisure centre(s) in South Norfolk. The current leisure management system has been installed since 2010. The Council seeks a system to replace its current solution. As part of our continued drive to improve services in the community, the implementation of a new integrated leisure management software solution across our leisure sites is planned. It is anticipated that the implementation of the new system will improve the customer experience by providing an online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones.The new system will also provide statistical analysis reports and intelligent marketing.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000109-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2025 |
| Submission deadline | 26 Sep 2024 |
| Future notice date | Not specified |
| Award date | 26 Sep 2024 |
| Contract period | 1 Nov 2024 - 31 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £385,000 |
| Awards value | Not specified |
| Contracts value | £391,934 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | 019-SN-24 LEISURE SERVICES SOFTWARE MANAGEMENT SYSTEM CONTRACT |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR7 0WF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Broadland |
| Electoral ward | Brundall |
| Westminster constituency | Broadland and Fakenham |
| Delivery location | TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERFECT GYM SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48110000 - Point of sale (POS) software package
- 48219300 - Administration software package
- 48422000 - Software package suites

## Release History

- 3 Jan 2025 at 15:41 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000109-2025
- 28 Aug 2024 at 16:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027496-2024

## Notice URLs

- http://www.southnorfolkandbroadland.gov.uk
- https://in-tendhost.co.uk/brecklandcouncil/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049626. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049626.json.