---
title: "Maintenance and Support of the Banner Student Information Solution"
ocid: "ocds-h6vhtk-0496a3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0496a3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0496a3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0496a3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PRIFYSGOL BANGOR / BANGOR UNIVERSITY"
published: "2024-08-30"
---

# Maintenance and Support of the Banner Student Information Solution

Buyer: PRIFYSGOL BANGOR / BANGOR UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-0496a3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0496a3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0496a3.json)

## Summary

Bangor University has completed the procurement process for the maintenance and support of the Banner Student Information Solution, culminating in a contract being awarded to Ellucian Global Limited. This contract, valued at £315,000, covers services within the industry category of IT software maintenance (CPV: 72267100) and is valid until August 2027. The procurement method was a limited procedure, specifically an award procedure without prior publication of a call for competition. The decision was based on the unique intellectual property rights and integrated nature of Ellucian's solutions, which are indispensable to Bangor University's operations. The process began with the issuance of a VEAT notice, following a 10-day standstill period that commenced on the publication date of the notice, leading to the contract signing on 28 August 2024.

This tender presents significant opportunities for businesses specialising in IT software maintenance, particularly those capable of supporting integrated student administration and higher education systems. Companies with expertise in maintaining and upgrading complex software platforms can benefit from such procurement contracts, helping them to establish long-term partnerships with academic institutions. The contract's focus on a unified approach to data management and business process optimisation aligns with firms ready to offer comprehensive software solutions tailored to the specific needs of large educational entities. Consequently, businesses that provide specialised IT support services stand to gain competitive advantages and sustainable growth avenues by engaging in similar opportunities.

## Notice

Bangor University intends to award a contract to Ellucian to August 2027 for the purchase of Banner software, technology and related services. Ellucian provide fully integrated student administration, admissions and HE software/support.

### Lot Information

Lot 1

Ellucian are the software house who have written the Ellucian BANNER Student Record System. Only Ellucian are able to support their own product in terms of releasing upgrades and bug fixes to their own codebase. Since the system's first installation, Bangor University has made significant investments in its staff, infrastructure, expertise, and capabilities. The Banner products also serve as the foundation for every step of the BU student experience. Owing to the Banner product's deep integration throughout the University's environment, BU plans to award Ellucian a contract through August 2027 in order to preserve a unified and comprehensive approach to the management of business procedures and student administration. In order to minimise integration costs, maximise the benefits of centralised data management, and give university decision makers incisive business knowledge, the university will also benefit from a unified platform strategy.

### Procurement Information

The University has determined that Ellucian's products, services, and support are the only ones that can satisfy its requirements because of the advantages of a fully integrated approach and the embedded use of these technologies, as previously mentioned. Certain characteristics of the necessary software, which are both necessary to meet university standards and capable of guaranteeing compatibility with the university's current systems, are protected by unique intellectual property rights.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027704-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £315,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PRIFYSGOL BANGOR / BANGOR UNIVERSITY |
| Locality | BANGOR |
| Post town | Llandudno |
| Postcode | LL57 2TR |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL32 Gwynedd |
| Local authority | Gwynedd |
| Electoral ward | Glyder |
| Westminster constituency | Bangor Aberconwy |
| Delivery location | TLL12 Gwynedd |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ELLUCIAN GLOBAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 30 Aug 2024 at 09:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027704-2024

## Notice URLs

- http://www.bangor.ac.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0340

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0496a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0496a3.json.