---
title: "Credit Checking Service for Government Gateway"
ocid: "ocds-h6vhtk-0496d1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0496d1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0496d1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0496d1.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-08-30"
---

# Credit Checking Service for Government Gateway

Buyer: H M REVENUE & CUSTOMS  
Current stage: Planning  
OCID: ocds-h6vhtk-0496d1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0496d1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0496d1.json)

## Summary

His Majesty's Revenue and Customs (HMRC) is planning a procurement process for the provision of a new Credit Checking Service for the Government Gateway. The procurement is in the planning stage with a future tender anticipated to launch in the first quarter of 2025. The current contract for the credit checking service, which enhances identity verification within the Government Gateway, will expire in December 2025. This procurement falls under the data services industry and is expected to be conducted via HMRC's SAP Ariba system. A virtual PIN information session is scheduled for 9 September 2024, followed by a Request for Information (RFI) to gather further market insights.

This upcoming tender presents a significant opportunity for businesses specialising in data services, particularly those experienced in credit reference checks and identity verification technologies. Companies providing comprehensive data solutions that ensure secure and efficient user authentication stand to benefit. Participating businesses can expand their portfolios by collaborating with HMRC, a key governmental body. SMEs and larger enterprises equipped to offer innovative and scalable identity verification solutions tailored to governmental standards are well-suited to compete in this procurement process. Engaging early by joining the market engagement activities will provide valuable insights and positioning for the tender.

## Notice

His Majesty's Revenue and Customs (HMRC) (The "Buyer") is the UK's tax, payments and customs authority and collects the money that pays for the UK's public services and gives financial support to people. HMRC is seeking a single supplier (The "Supplier") to provide onboarding of a Credit Reference Agency (CRA) as a data source within the Government Gateway Identity Verification (IV) function. Government Gateway is a cross-government service and focuses only on user authentication, allowing government organisations to take ownership of additional functions. It is a modern standards-based platform providing credentials that citizens and organisations can use to securely access online services across government. Whilst HMRC offers multiple identification verification methods, such as driving licence and/or passport checks, an identification verification service utilising credit file data and performing a subsequent credit reference check is also required. This service supports accessibility to HMRC customers who, for example, may not hold a passport or driving licence. The current contract which facilitates this credit checking service is due to expire in December 2025 and it is currently envisaged that procurement for the new credit checking service contract will launch during Quarter 1 of 2025 (calendar year). Note - the procurement may not go ahead in this and/or any format and any procurement is subject to relevant internal projects and approvals.

### Lot Information

Lot 1

The purpose of this PIN is to: a) advise the market that HMRC is considering undertaking a tendering exercise to award a new contract for the provision of the Government Gateway Credit Checking Service; and b) invite potential providers to register their interest for an upcoming market engagement exercise through HMRC's eSourcing system (SAP Ariba) - using the instructions provided below. SAP Ariba registration You will be required to register for a HMRC SAP Ariba account to take part in HMRC's market engagement. To register for an HMRC SAP Ariba account please follow the link below in full. Please note that to access HMRC's version of SAP Ariba for the first time you must enter via the below link regardless of whether you have an existing account for the wider SAP Ariba procurement network. http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. This team can also advise if there is an existing HMRC SAP Ariba account already created for your organisation. As policy, we do not allow for the same supplier to hold multiple Accounts. Once you have obtained 'your organisation's account ID' number, please email james.mak1@hmrc.gov.uk and e.procurement@hmrc.gov.uk with your account ID number. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm . If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event. Scope of services The envisaged service requirements for individual identity verification checks can be accessed in the "Detailed PIN Information" document on SAP Ariba. Note - the requirement may also incorporate business verification checks, however this will be determined following market engagement. Market engagement activities and timescales In advance of any procurement, we intend to hold a virtual "PIN information session" at 11am on 9 September 2024 to give a verbal overview of the PIN objectives, outlined requirements and provide an opportunity to answer any questions. Please contact us via the SAP Ariba messaging system should you wish to attend. Furthermore, we intend to undertake a Request for Information (RFI) to inform our requirements and the procurement strategy. It is envisaged the RFI will launch via SAP Ariba in September 2024 and further details will be provided in due course. Information shared during any session may, at the discretion of HMRC, be made available to the market in order to maintain a transparent procurement process. However, HMRC reserves the right to not disclose such information where it deems it appropriate or there is a legal requirement not to disclose the information. HMRC also reserves the right to anonymise or redact such information where it deems it appropriate or there is a legal requirement to do so.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027768-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | 1 Jan 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72300000 - Data services

## Release History

- 30 Aug 2024 at 12:37 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/027768-2024

## Notice URLs

- http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration
- https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0496d1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0496d1.json.