---
title: "Track and Delay Reporting Software"
ocid: "ocds-h6vhtk-049718"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049718"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049718.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049718.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN TRAINS LIMITED"
published: "2024-09-02"
---

# Track and Delay Reporting Software

Buyer: NORTHERN TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-049718

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049718)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-049718.json)

## Summary

The procurement process for Northern Trains Limited (NTL) involves the award of a contract for a Track and Delay Reporting Software, classified under the industry category 48140000: Railway traffic control software package. This software is crucial for real-time travel management and passenger information dissemination across multiple regions, including UKC, UKD, UKE, UKF1, UKF3, UKG23, and UKH. The procurement process, which is now in the award stage, used a limited method, specifically a negotiated procedure without prior publication due to the absence of competition for technical reasons. The contract, valued at £1,074,706.50, was awarded to Nexus Alpha Limited and was signed on 27th August 2024.

This tender offers significant opportunities for businesses specialising in railway traffic control software, particularly those with expertise in managing real-time travel data and passenger information systems. Due to the specialised nature of the requirements, companies that can offer unique, technologically advanced solutions stand to benefit. The contract's emphasis on continuity and real-time service delivery means that businesses proficient in these areas are well-suited to compete and grow through similar future opportunities. Small and medium enterprises (SMEs) with capabilities in software integration, real-time data processing, and complex system support could find this and similar tenders highly lucrative.

## Notice

Software and licensing that is integral to track and delay reporting throughout the rail network including passenger information.

### Lot Information

Lot 1

An alerting service used by multi TOCS for passenger disruption An alerting service used by TOCs to provide service updates to their customers (i.e. the travelling public and their season ticket holders). This is an optional service and users visiting our client's web sites can register to receive email or in some cases, additionally SMS Alerts. A rail disruption messaging system Distribute information nationwide in seconds. Messaging includes free format and structured options whilst giving complete flexibility. Event and situation data can be rapidly entered with templates consisting of compulsory and optional fields, with sentences being built automatically out of the content. Customer Information Screen solution Staff disruption app used across operational staff devices Allows a combination of information and associated messages to downstream systems via a series of micro-services

### Procurement Information

Northern Trains Limited (NTL) has an obligation to provide continuous real time travel management disruption data. There is no option to do nothing nor have a break in service given the importance, scale and complexity of the services delivered. There are grounds where NTL as public body could award a subsequent contract to a third party using the exemptions in Regulation 50 of the UCR. This exemption is provided for under the UCR Regulation 50(1)(c) which allows Utilities to award a contract where the works, supplies or services can be supplied only by a particular supplier because competition is absent for technical reasons and where no reasonable alternative or substitute exists. The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement. Under 50(1)(c) of the regulations, the nature of the product is unique, and no reasonable alternative or substitute solution exists. The supplier owns copyright and the IPR in all the software and currently no other single software solution can be utilised to supply the crucial interfaces to all of the multiple third-party systems served. This contract extension will ensure business continuity as there will be no technical or operational disruption of the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027875-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,074,706 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN TRAINS LIMITED |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 6JT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Micklegate |
| Westminster constituency | York Central |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF1 Derbyshire and Nottinghamshire, TLF3 Lincolnshire, TLG23 Stoke-on-Trent, TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEXUS ALPHA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48140000 - Railway traffic control software package

## Release History

- 2 Sep 2024 at 09:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027875-2024

## Notice URLs

- http://www.northernrailway.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049718. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049718.json.