---
title: "NHS Devon - Care Co-ordination Hub for Devon"
ocid: "ocds-h6vhtk-04975c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04975c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04975c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04975c.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS DEVON INTEGRATED CARE BOARD"
published: "2024-10-30"
---

# NHS Devon - Care Co-ordination Hub for Devon

Buyer: NHS DEVON INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-04975c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04975c.json)

## Summary

NHS Devon Integrated Care Board is planning to recommission a Care Coordination Hub for Devon, with the lead buying organisation being NHS South, Central and West Commissioning Support Unit (SCW). This procurement process falls under the services category, specifically for medical personnel, and is aimed at developing a comprehensive care coordination service covering the whole of Devon. A market engagement event is scheduled for 29th January 2025, with expressions of interest requested. The event aims to shape planned service development, with the contract anticipated to begin as a multi-year agreement starting in 2025/26. Key features include a multidisciplinary clinical consultation service and integration with the South Western Ambulance Service Trust. The procurement stage is currently in the planning phase, and further notices are expected by 1st February 2025.

This tender presents a significant opportunity for businesses in the healthcare sector, particularly those specialising in clinical consultation, ambulance services, and related support services. Companies with experience in service delivery involving general practitioners, telephone answering services, and guidance services would be well-suited to compete for this contract. The project’s scope covers extensive geographical requirements and necessitates a robust infrastructure to handle a multi-year contract. Engagement in this tender process allows businesses to establish or expand their presence within the NHS framework, leveraging existing expertise in integrated care services.

## Notice

This notice is placed as a Prior Information Notice (PIN) to inform the market of NHS Devon Integrated Care Board's (the Commissioner's), intention to recommission a Care Co-ordination Hub for Devon . The Commissioner would like to communicate planned market engagement event(s) and request expressions of interest for these. The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe; which assesses patients' needs and navigates them to the right service, first time. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

### Lot Information

Lot 1

This notice is placed as a Prior Information Notice (PIN) to inform the market of NHS Devon Integrated Care Board's (the Commissioner's), intention to recommission a Care Co-ordination Hub for Devon . The Commissioner would like to communicate planned market engagement event(s) and request expressions of interest for these. The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe; which assesses patients' needs and navigates them to the right service, first time. Referrals are received from both the South Western Ambulance Service Trust (SWAST) Stack of 999 calls and from Paramedics on scene, calling for advice and to explore alternatives pathways to the Emergency Department. This provides an opportunity for shared clinical assessment and decision making between the Hub and the referrer, with the potential for the call to be closed or referred onto existing services in the community if required. There is also an opportunity to link in with, or refer onto, three Locality Spokes across Devon for patients who have more complex needs, or for an ambulance to be dispatched if required. The staffing model is likely to be made up of Advanced Care Practitioners and General Practitioners, all of whom are independent prescribers, working closely with SWAST Specialist Paramedics. The service would likely operate seven days a week 08.00 - 20.00 and would cover the whole of Devon. The contract duration and commencement are to be confirmed but NHS Devon anticipates a multi-year contract with a possible start date in 2025/26. The contract value is to be confirmed and is dependent on planned service development work which the market engagement is anticipated to inform. Service developments may be required during the contract term. TUPE is likely to apply.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035235-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | 1 Feb 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON INTEGRATED CARE BOARD |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 5AZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Priory |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79510000 - Telephone-answering services
- 85121100 - General-practitioner services
- 85141000 - Services provided by medical personnel
- 85312310 - Guidance services

## Release History

- 30 Oct 2024 at 16:59 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035235-2024
- 2 Sep 2024 at 15:14 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/027990-2024

## Notice URLs

- https://atamis-1928.my.site.com/s/Welcome
- https://health-family.force.com/s/Welcome
- https://onedevon.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04975c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04975c.json.