---
title: "Telephone Preference Service"
ocid: "ocds-h6vhtk-049771"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049771"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049771.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049771.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE INFORMATION COMMISSIONER"
published: "2024-09-02"
---

# Telephone Preference Service

Buyer: THE INFORMATION COMMISSIONER  
Current stage: Planning  
OCID: ocds-h6vhtk-049771

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049771)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-049771.json)

## Summary

The Information Commissioner is initiating a procurement process for the provision of the Telephone Preference Service, classified under Data Services (CPV: 72300000). This notice, dated 2nd September 2024, marks the planning stage of the tender. The market engagement exercise will conclude on 2nd October 2024, with a future notice expected on 15th October 2024. The project is based in the United Kingdom and aims to maintain the TPS database and handle related enquiries and complaints. The total contract value is estimated at £5,000,000.

This tender represents a significant opportunity for businesses in the data services industry, particularly those experienced in managing large-scale databases and customer service operations. Companies adept at handling enquiries and complaints efficiently would find this contract well-suited to their capabilities. Engaging in this procurement process could enhance business growth through a high-profile project backed by a national regulatory body, The Information Commissioner.

## Notice

The Information Commissioner intends to award a new concession contract for provision of the Telephone Preference Service. This notice is a prior information notice intended to encourage market engagement in advance of the tender exercise.

### Lot Information

Lot 1

The core services include maintenance of the TPS database (and its equivalents - FPS and CTPS) and handling of related enquiries and complaints.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028018-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2024 |
| Submission deadline | Not specified |
| Future notice date | 14 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INFORMATION COMMISSIONER |
| Locality | WILMSLOW |
| Post town | Stockport |
| Postcode | SK9 5AF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Wilmslow West and Chorley |
| Westminster constituency | Tatton |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72300000 - Data services

## Release History

- 2 Sep 2024 at 18:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/028018-2024

## Notice URLs

- https://ico.org.uk/
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=886697151

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049771. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049771.json.