---
title: "The Provision of a Welfare Benefits, Information and Guidance Service"
ocid: "ocds-h6vhtk-0497f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0497f1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0497f1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0497f1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE NORTH YORKSHIRE COUNCIL"
published: "2025-03-04"
---

# The Provision of a Welfare Benefits, Information and Guidance Service

Buyer: THE NORTH YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0497f1

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## Summary

The North Yorkshire Council is initiating a procurement process titled "The Provision of a Welfare Benefits, Information and Guidance Service" under the CPV classification 75310000 (Benefit services). This tender falls under the services category and is aimed at providing support, advice, and training on a wide range of subjects related to Welfare Benefits Advice to front line North Yorkshire Council advisors. The procurement method is an open procedure, and the tender stage is currently active. Key dates include the submission deadline on 4 October 2024, with a contract period commencing on 1 April 2025. The total contract value is GBP 535,500, with an option to extend from 2028 to 2030. The procurement includes considerations such as experience, service delivery, equalities, sustainability, and price, reflecting a balanced approach to evaluating bids.

This tender offers substantial opportunities for businesses specialising in welfare benefits, information services, and training. Companies with a strong track record in delivering high-quality advice and support services, especially in welfare and social sectors, will find this tender particularly beneficial. SMEs, in particular, are encouraged to compete, given that the procurement process recognises social value and business continuity. By securing this contract, businesses can enhance their visibility and credibility by partnering with a major regional authority. Additionally, the long-term nature of the contract, along with the extension option, provides a stable avenue for business growth and sustained operations.

## Notice

This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to front line North Yorkshire Council advisers.

### Lot Information

Lot 1

This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to North Yorkshire Council front line advisers.

Renewal: Initial Term: 1st April 2025 to 31st March 2028 Option to extend 1:1st April 2028 to 31st March 2030

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007849-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2025 |
| Submission deadline | 4 Oct 2024 |
| Future notice date | Not specified |
| Award date | 12 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £535,500 |
| Lots value | £535,500 |
| Awards value | Not specified |
| Contracts value | £428,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NORTH YORKSHIRE COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE2 North Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WELFARE BENEFITS UNIT |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 75 - Administration, defence and social security services
- 85 - Health and social work services

### Codes

- 64216210 - Value-added information services
- 75310000 - Benefit services
- 75311000 - Sickness benefits
- 75312000 - Maternity benefits
- 75313000 - Disability benefits
- 75313100 - Temporary disablement benefits
- 75314000 - Unemployment compensation benefits
- 85311100 - Welfare services for the elderly
- 85311200 - Welfare services for the handicapped
- 85311300 - Welfare services for children and young people
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 4 Mar 2025 at 13:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007849-2025
- 4 Sep 2024 at 11:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028241-2024

## Notice URLs

- https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83467&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104117
- https://www.northyorks.gov.uk
- https://yortender.eu-supply.com/login.asp?B=YORTENDER

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0497f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0497f1.json.