---
title: "SWAST-3045-DDaT Computer Aided Dispatch (CAD)"
ocid: "ocds-h6vhtk-0497f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0497f9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0497f9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0497f9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST"
published: "2025-05-23"
---

# SWAST-3045-DDaT Computer Aided Dispatch (CAD)

Buyer: SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0497f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0497f9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0497f9.json)

## Summary

The procurement process for the Computer Aided Dispatch (CAD) services was initiated by the South Western Ambulance Service NHS Foundation Trust, with the contract awarded to Cleric Computer Services Limited. The procurement falls under the IT services category, aimed at supporting the 999 service, and is located in the South West of England (UKK region). The procurement method followed was an open procedure with the contract currently in the award stage and having been signed on 1st April 2025, with an estimated value of £2,400,000. The initial tender phase involved submissions lasting until 25th October 2024, reflecting updates in deadlines to accommodate bids in an efficient manner. The need for high-quality delivery, social value integration, and cost-effective solutions were central to the bid assessment criteria.

This tender presents significant opportunities for businesses specialising in consulting, software development, and IT support. It is particularly ideal for SMEs like Cleric Computer Services Limited, who successfully secured the contract, showcasing their capability in delivering high-quality IT solutions tailored to public services. Potential expansion and growth opportunities arise for businesses that can offer innovative solutions with optional extensions available up to three times for 24 months each. Companies operating in the CPV classifications of software packages, consulting services, and information systems are well-qualified to engage in similar future tenders to enhance their portfolio in the public sector.

## Notice

Computer Aided Dispatch for the 999 service

### Lot Information

Lot 1

Computer Aided Dispatch for the 999 service

Options: Optional extensions 3 x 24 months

Renewal: Optional extensions 3 x 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025485-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2025 |
| Submission deadline | 11 Oct 2024 |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST |
| Additional buyers | SOUTH WESTERN AMBULANCE SERVICE |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 7HY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | St Loyes |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLERIC COMPUTER SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 May 2025 at 07:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025485-2025
- 10 Oct 2024 at 09:31 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032538-2024
- 4 Sep 2024 at 11:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028256-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.SWAST.nhs.uk
- https://www.swast.nhs.uk
- https://www.swast.nhs.uk/
- https://www.swast@nus.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0497f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0497f9.json.