---
title: "HFEA Transformation Project - Dynamics 365 & SharePoint"
ocid: "ocds-h6vhtk-049812"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049812"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-049812.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-049812.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH & SOCIAL CARE"
published: "2025-03-18"
---

# HFEA Transformation Project - Dynamics 365 & SharePoint

Buyer: DEPARTMENT OF HEALTH & SOCIAL CARE  
Current stage: Award  
OCID: ocds-h6vhtk-049812

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-049812.json)

## Summary

The Human Fertilisation & Embryology Authority (HFEA) is undertaking a procurement process for its Transformation Project, which involves replacing its bespoke regulatory licence management system (Epicentre) and web portal with Microsoft Dynamics 365 and related cloud portal technologies. This initiative, based in London (UKI32), falls under the IT services industry category, focusing on consulting, software development, Internet and support. The process has successfully completed with an active contract awarded to Ceox Services Ltd on 24th February 2025, following an open procedure. The intended contract will have an initial term of 30 months with an 18-month build phase and a 12-month service period, with an option to extend for a further 12 months. The Department of Health & Social Care (DHSC) earlier published this notice on behalf of HFEA for services to modernise and sustainably upgrade their systems to be future-ready, including adaptability to AI technologies.

This tender presents significant business growth opportunities, especially for companies specialising in IT consulting, software development, and support services. With an estimated contract value of £690,000, firms experienced in Microsoft technologies, particularly Dynamics 365 and SharePoint, would be well-positioned to compete. The project requires delivery partners capable of fostering sustainable, future-proof systems, allowing HFEA to leverage advanced technologies efficiently. Businesses geared towards comprehensive IT service solutions, including cloud technology integration, will find this tender particularly relevant. The contract framework promotes innovation and includes competitive criteria, primarily focused on price, thus appealing to established organisations with a robust portfolio of similar successful transformations.

## Notice

The HFEA is seeking to replace its bespoke regulatory licence management system (Epicentre) and web portal used by licenced clinics with Microsoft Dynamics 365 and related cloud portal technologies and is seeking to appoint a delivery partner to assist with the transformation. It's imperative the HFEA use this funding wisely to not only ensure the HFEA adopt sustainable systems for the future, but also so we can be in position to make use of upcoming new technologies, such as AI, without needing to redevelop systems.

The HFEA is the contracting authority with DHSC publishing the notice on their behalf

### Lot Information

Lot 1

The HFEA is seeking to replace its bespoke regulatory licence management system (Epicentre) and web portal used by licenced clinics with Microsoft Dynamics 365 and related cloud portal technologies and is seeking to appoint a delivery partner to assist with the transformation. It's imperative the HFEA use this funding wisely to not only ensure the HFEA adopt sustainable systems for the future, but also so we can be in position to make use of upcoming new technologies, such as AI, without needing to redevelop systems.

Contract Project Reference: C303636

Intended contract term: Initial period of 30 month (18 month build, 12 month service) with the option to extend for a further period of 12 months

Options: 12 month extension available

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010006-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2025 |
| Submission deadline | 7 Oct 2024 |
| Future notice date | Not specified |
| Award date | 24 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £690,000 |
| Lots value | £690,000 |
| Awards value | Not specified |
| Contracts value | £582,282 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH & SOCIAL CARE |
| Additional buyers | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI32 Westminster |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CEOX SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Mar 2025 at 16:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010006-2025
- 4 Nov 2024 at 10:52 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035611-2024
- 4 Sep 2024 at 14:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028298-2024

## Notice URLs

- https://ceox.co.uk/
- https://health-family.force.com/s/Welcome
- https://www.gov.uk/government/organisations/department-of-health-and-social-care

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-049812. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-049812.json.